Benefits:

Bonus based on performance

Competitive salary

Health insurance

Professional Multifamily Leasing Agent

Position: Full-Time Industry: Multifamily Property Management Reports To: Community Manager

Position Overview

We are seeking a polished, professional, and highly motivated Sales-Driven Leasing Consultant to represent our multifamily residential community.

This is a sales-focused position for someone who understands that leasing is more than showing apartments. It requires confidence, initiative, strong communication, consistent follow-up, and the ability to turn prospective residents into signed leases.

The ideal candidate will possess a professional demeanor, exceptional customer service skills, and a strong sales mentality. We are looking for someone who takes pride in their appearance, presentation, communication, and ability to represent the community at the highest level.

Primary Responsibilities

Sales & Leasing

Proactively generate and convert prospective resident leads into signed leases.

Respond promptly and professionally to phone calls, emails, website inquiries, and online leads.

Conduct professional property tours and apartment presentations.

Build relationships with prospective residents and identify their housing needs.

Master the art of closing the sale and overcoming leasing objections.

Maintain consistent follow-up with every prospect until a leasing decision is reached.

Meet and exceed monthly leasing and occupancy goals.

Maintain accurate prospect records and guest cards in AppFolio.

Communicate rental rates, specials, qualification requirements, and lease terms accurately.

Marketing & Business Development

Assist with developing and executing marketing strategies to increase property traffic.

Utilize social media and online platforms to generate leads.

Develop relationships with local businesses, employers, and community organizations.

Monitor competitor properties, rental rates, and promotional specials.

Identify opportunities to increase exposure, traffic, and occupancy.

Professional Community Representation

Maintain a polished, professional appearance and demeanor.

Deliver an exceptional prospect experience from the first inquiry through move-in.

Maintain a welcoming, organized, and professional leasing environment.

Communicate effectively with residents, vendors, management, and prospective renters.

Work closely with the maintenance team to ensure apartments are ready for showings and move-ins.

Assist with resident retention, renewals, and community relations.

Required Qualifications

Previous multifamily leasing, apartment sales, hospitality, or professional sales experience preferred.

Strong sales, negotiation, and closing abilities.

Excellent verbal and written communication skills.

Professional appearance and presentation.

Proficiency with computers, email, and online marketing.

AppFolio experience preferred.

Strong organizational and time-management skills.

Knowledge of Fair Housing requirements or willingness to complete training.

The Ideal Candidate

We are looking for someone who:

Is confident, personable, polished, and professional.

Has a natural ability to sell and close.

Understands that follow-up is where many leases are won.

Is proactive rather than waiting for prospects to walk through the door.

Takes ownership of leasing performance and occupancy goals.

Is dependable, punctual, organized, and accountable.

Thrives in a goal-oriented, fast-paced environment.

Understands that every prospect is a potential lease.

Performance Expectations

Performance will be evaluated based on:

Monthly leasing production.

Lead-to-tour and tour-to-lease conversion.

Response time and prospect follow-up.

Occupancy and preleasing growth.

Accuracy of applications and lease documentation.

Professionalism and customer service.

Compensation & Incentives

Competitive hourly compensation based on experience.

Leasing commissions and performance incentives.

Opportunities for professional growth and advancement.

We are not simply looking for someone to show apartments. We are looking for a sales professional who can create opportunities, close leases, and contribute directly to the success and financial performance of the community.