MultiplyMii is in search of a Rockstar eCommerce Supply Chain and Logistics Manager who will be working with our client based in New York. Our client is a small to mid-size retail company and has been in the e-commerce space for 3 years already. Their mission is to bring people together by sharing the joy of their published board games as their main product. In this role, you will be doing supply chain management, local and international logistics, inventory management, and handle the operations side of eCommerce.

Beyond your experience, we are also looking for someone who is professional and possesses impeccable English communication in written and verbal form.

This role is 100% remote work.

In this role you will:

• Design, manage and implement strategies, plans and procedures to have a seamless supply chain, logistics, e-commerce platform operations

• Oversee daily operations of the company, and works with and aligns with the Operations Director, and the department heads of New Products, Marketing and Sales to ensure maximum performance towards hitting the business objectives

• Manage global relationships of third party warehouses/vendors and suppliers

• Serve as point of contact for clients and external partners, track and trace shipments; identify problems and implement resolutions in a timely fashion

• Lead efficiency projects by proposing new mentors, process improvements and softwares to use

• Manage integrations involving Supply Chain / Logistics Operations

• Advice on and implement appropriate software/systems to automate all repeatable business tasks where possible

• Providing direction and communicating needs to Tech partners to build tools

• Pilot the global business launches to Europe and Australia among others: manage and source for the best multi-party shipping solutions that combine freight, brokerage, and courier partners

• Build cost modeling tools for shipping solutions

• Create and maintain up-to-date records of SOPs, product specifications, and inventory

• Build a monitoring sheet of inventory and forecasting with the help of a developer / controller

• Perform daily analysis on stock levels to highlight current/future inventory problems, and to give inputs on ordering of new products and reordering of existing products; ensures that all product SKUs have the right inventory level

• Develop scalable methods to extract and clearly present data from across the various business sectors

• Undertake appropriate actions aligned with regulatory bodies eg. certifications to be kept up to date

• Assist with trademark registrations, apply for brand registry where applicable, and monitor/report competitor activity

• Act as “super user” and custodian of Amazon Seller Central and Shopify; daily monitoring and maintenance of the e-commerce platforms to ensure compliance to rules and regulations

About You:

• 6+ years of experience in Supply Chain/Logistics and Inventory Management

• Hands-on experience for inventory planning, forecasting, and management of multiple supply fulfillment

• Understanding of demand and international regulations is a MUST

• Knowledge and experience from efficiency-improving activities such as automation of Supply Chain / Logistics / Inventory systems and software

• Demonstrable competency in organizational and analytical skills

• Knows how to use Google Sheets and MS Excel, including capabilities in standardized reporting, analysis, data queries/manipulation, working with formulas, and so forth

• Highly organized and detail-oriented with an ability to meet deadlines

• Ability to juggle multiple priorities and deliver results in a fast-paced, dynamic environment

• Track record of versatility, execution, and effective priority management

• Ability to communicate clearly with internal and external customers, lead conversations/meetings and influence others

• Experience in a global supply chain, and forecasting of highly seasonal products an ADVANTAGE

• 1-2 years experience in eCommerce with knowledge in Amazon Seller Central and Shopify is highly advantageous

• Language skills:

• Required: high proficiency in English (verbal & written)

• Not required, but helpful: Cantonese and Mandarin

Core Values:

• Honesty and Trust - We choose honesty to promote trust among all team members and do not hide behind mistakes. Trust to know you are reliable.

• Ownership/Accountability - We are accountable for our work and take full responsibilities for our actions.

• Growth - We focus on both company and personal growth, and we strive to be the best possible version of ourselves by learning every day

• Measured by numbers - We manage and measure our performance, because the truth lies in the data

• Evolve - We understand change must happen over time and we must adapt and implement when needed

• Excellence - Our goal is to always be doing our best day in and out.

Why MultiplyMii?

• Competitive salary

• Training and mentorship

• Awesome culture and work from home set-up

• SSS, Philhealth, and Pag-ibig

• Healthcare (HMO)

• 13th Month Pay

• Paid leave incentives

• Annual performance review for salary appraisal