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Social Media Manager

Munchkin

Social Media Manager

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Job Description

    JOB DETAILS DESCRIPTION WHO WE ARE

    Munchkin is one of the most innovative and fast-growing consumer product companies in the world!  After 30 years of being a leader in the baby industry, Munchkin is growing up and expanding our business reach to even more consumers with the launch of Curio, a highly curated line of home products inspired by curiosity. 

    Founded in 1990, Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart and Amazon and has global distribution in over 30 countries.  At Munchkin, we make world-class, award-winning products, and believe in only producing the safest ones on the market.  We are industry leaders in design and innovation with 133 international product and brand design awards in the past 5 years and growing!  Munchkin has a world-class portfolio of 290 patents and has recently averaged over 20 new patents per year.

    We lead with our core values and believe that investing in the community is our responsibility.  We create opportunities for every child’s potential and well-being through their Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal welfare have committed to animal conservation. 

    There is no better time than now to join Munchkin as we embark on their next and biggest growth journey moving us into technology focused, higher valued products, and household consumer goods.  Munchkin is growing up and you could be the next influential leader to play a key role in driving enormous customer-centered value and join us on our journey toward rapid growth. 

    WHAT YOU’LL DO

    The Social Media Manager will work as a collaborative part of Munchkin’s award-winning Brand Design team and is responsible for implementing the social media strategy and engaging with our active, online community. Reporting to the Director of Social Media & PR, this person will be in charge of the day-to-day management of Munchkin’s social accounts. The Social Media Manager will develop creative strategies for boosting engagement and driving follower growth and work cross-functionally to support current campaigns and initiatives, including Munchkin’s robust CSR work and its new podcast.

    SOCIAL STRATEGY

    • Work closely with the Director of Social Media & PR to define and implement the global content strategy.
    • Work with global brand partners to lead social media campaign development and initiatives.
    • Ideate new initiatives, campaigns and projects that align with brand objectives and social media goals.
    • Evaluate, prioritize and predict Munchkin brand needs and have a clear understanding of what social media successes looks like.

    CONTENT DEVELOPMENT

    • Ideate and develop quarterly and monthly content, inclusive of holidays, campaigns, product launches, etc.
    • Work cross-functionally to develop creative briefs for the in-house Brand Design team.
    • Manage delivery and approval of all global content on time via Sprout Social.
    • Ensure materials are revised, approved and distributed to key/global stakeholders.

    COMMUNITY MANAGEMENT

    • Monitor and manage Munchkin’s social media channels through Sprout Social, inclusive of updating profiles, Instagram Highlights, cover photos etc.
    • Address appropriate comments and/or flag to the appropriate team members (i.e., Customer Service).
    • Monitor social media landscape to identify trends, relevant content to repurpose, Munchkin fan created content, etc.
    • Identify and institute best practices for all Munchkin social  
    • Oversee successful launch and completion of campaigns to meet goals, budgets and deadlines.

    MEASUREMENT & REPORTING

    • Develop and present reports inclusive of content performance, competitor performance and recommendations.
    • Work with global teams to ensure reporting is delivered in a consistent

     

    PROJECT MANAGEMENT

    • Be a key stakeholder in and work with internal and external partners or agencies on campaigns and projects.
    • Schedule internal / external meetings when necessary and ensure projects and next steps are noted and followed up in a timely fashion.

    BRING IT!

    • 5+ years experience helping to run social media for a global brand.
    • Experience maintaining and growing social audiences across multiple platforms.
    • Creative and strategic thinker with high attention to detail, process and management skills.
    • Well-versed in current and emerging social platforms.
    • Experience conceptualizing and presenting big ideas and new formats.
    • An eye for visual design and ability to capture and curate best-in-class social content.
    • Strong writing and editorial skills.
    • Experience using social media tools like Sprout Social, Later, and Iconosquare.

    WE GOT YOU COVERED!

    We offer a comprehensive benefits package that includes medical, vision and dental coverage, wellness, an employer-matched 401(k) plan, bonuses, employee stock purchase plan and much more depending on your role. We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions, we take time to recognize the talent and dedication of the people who make Munchkin the most loved baby lifestyle brand in the world. We offer work-life balance benefits such as paid maternity and paternity leave, Hybrid work from home schedule on Tuesday and Thursdays or Half-day Friday’s all year around! 

    Munchkin embraces diversity and is proud to be an equal opportunity employer.

    Company Description

    Munchkin is on a mission to be the “World’s Most Loved Baby Lifestyle Brand” through ingenuity, love, and innovation. Founded in 1990 in Los Angeles, California, by CEO Steve Dunn, Munchkin is the leading global baby and toddler consumer products company that develops innovative, modern, and credible products. Munchkin has grown to seven offices worldwide and sells its products in the US, Europe, China, Australia and New Zealand. A global leader in children's feeding & care products, Munchkin has 261 patents to-date and has earned more than 180 product awards. Munchkin products are sold in more than 45 countries around the world. We are passionate, creative, and believe in only making the best products, and we’re looking for team members who think big, move fast, work smart, and have a desire to do things better. We pride ourselves in hiring great people with the talent it takes to keep up with our growth. We invite you to explore the “About” page on our website and help achieve our mission to be the most loved global baby lifestyle brand in the world!