Job Description

Company Description ABOUT MUTESIX:

MuteSix is the #1 performance marketing agency specializing in customer acquisition on Facebook, Google Adwords, Email Marketing and Amazon Marketing. We are professionals that strategize, execute, and manage a variety of client Facebook ad campaigns from conception to creative to execution and analysis

Job Description We’re seeking a smart, energetic Client Success Manager who is passionate about marketing, technology, and e-commerce.

This role will have a focus on Client Retention and Digital Marketing Strategy as well as will support the VP of Strategy in campaign development, building client relationships, and cross-functional team efforts.

Our ideal candidate should have experience planning, executing and reporting on digital media campaigns, specifically in Facebook, Google and across all other channels. She/he should be confident, outgoing, and have the ability to be client-facing throughout the relationship. With a focus on client retention, the role will often involve dealing with clientele - we are looking for someone who has a natural ability to handle business-specific conversations.

RESPONSIBILITIES WILL INCLUDE:

• Support the team to develop culturally relevant and impactful campaigns that connect with consumers

• Assist in onboarding all incoming clients

• Working side by side with account teams to assist with overall marketing strategies

• Day-to-day project tracking and management with internal cross-functional teams (e.g. content, advertising, media strategy, social, etc.)

• Collaborate cross-functionally to improve internal operations within the campaign teams

• Create PowerPoints and presentation materials for clients and events

• Media Attribution across multiple channels

• Proactively reaching out to clients

• Upselling additional marketing channels

Qualifications

• Bachelor’s Degree (Marketing, Business, Economics, or related analytics fields)

• 3+ years of relevant experience as a digital marketing or e-commerce coordinator, on the client/brand side or experience as an account manager on the agency/vendor side is a plus

• Familiar with the fundamentals of Facebook advertising

• Intermediate knowledge of content management, CRO, and SEO

• Attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines

• Strong, professional verbal and written communication

• Demonstrated ability to juggle multiple competing tasks and demands

• Ability to work independently and in a team environment

• Experience working on Marketing Decks

• Experience with planning and strategizing brand growth

• Work collaboratively with Sales, Media Buyers, and our finance teams to define business needs and translate them into Data Analytics solutions

Additional Information What we offer:

• Weekly Lunch and Learns, and opportunities to learn from industry experts.

• Health insurance coverage.

• Flexible Time Off - Take care of your work AND yourself!

MuteSix provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.