Job Description

WHO WE ARE:

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 7,000 Japanese foods, beverages, restaurant equipment and supplies.

BENEFITS

• All paid Health, Dental, and Vision Insurance for employees and their dependents
• Life Insurance and 401k Plan with company match

LOCATION: El Monte, CA

HOURS: M-F: 8AM – 5PM; 1 hour lunch; OT may apply

JOB RESPONSIBILITIES AND DUTIES

• Meets the annual sales target as designated by the manager

• Goes on business trips to Central and South America approximately 50% of the time a year, visiting customers and potential customers to provide support, information, and sell the Company’s products as needed.**

• Coordinates with the accounting department to assure the collection of payment in a timely manner.

• Maintains high levels of customer satisfaction by providing excellent service and building rapport.

• Maintains good relations with partner suppliers for business building.

• Responds to and communicate with all customers and partner suppliers in a timely manner.

• Educates customers on how the products or services can benefit them.

• Inputs and updates orders within the Company database accordingly.

• Coordinates delivery logistics with freight forwarders, customer brokers, and customers to meet their needs.

• Participates in the weekly sales meetings.

• Attends semiannual inventory count on designated day, possibly on a weekend.

• Attends Company events and functions outside of normal working hours.

• Performs other duties as assigned.

• Obligation to answer to all management as requested

• During the COVID-19 pandemic, this position may be classified as non-exempt. Overtime may apply.

**During the COVID-19 pandemic, business trips may be limited, only for absolute necessity.

PHYSICAL REQUIREMENTS

• Ability to go on out of country business trips by airplane
• Ability to sit and drive for extended distances during business trips
• Ability to reach, bend, kneel, and lift up to 25 pounds occasionally
• Ability to sit in an office for a majority of the day
• Ability to type for extended periods throughout the day
• Working Conditions
  • Noise Level: Normal to loud while in the office

OTHER REQUIREMENTS

• Business level English – Read/write/speak/listen
• Business level Spanish – Read/write/speak/listen
• Conversational Japanese; Business level Japanese preferred – Read/write/speak/listen
• To have and maintain a clean driving record
• Pass the Sake Advisor course within 1 year of employment
• Maintain a positive attitude
• Ability to work independently and as a team
• Ability to adapt to frequent changes in assignments and workload
• High school diploma required. Bachelor’s Degree and above preferred
• 5+ years of relevant experience preferred

KNOWLEDGE AND SKILLS

• Basic mathematical knowledge – markups, discounts, combining/converting measurements, counting inventory, etc.
• Problem solving skills
• Basic Microsoft Office proficiency
• Communications and interpersonal skills
• Knowledge of Japanese foods and sakes preferred

DISCLAIMERS

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.

Mutual Trading Company, Inc. is an Equal Opportunity Employer.