Job Description
Mutual of Omaha is a Fortune 400 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.
We offer an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous employer match and additional benefits such as Free Legal Services and an Employee Loan Program.
Mutual of Omaha Mortgage is a full service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers and Mortgage Bankers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs please review and apply for our opening below!
Mutual of Omaha Mortgage is searching for a Loan Officer Assistant to join our team in Omaha.
JOB PURPOSE
The Loan Officer Assistant (LOA) will support a high producing Branch Manager or Loan Officer in all aspects of the mortgage loan origination process. The LOA is responsible for reviewing files for adherence to underwriting standards and ensuring completeness of submission. Contacts borrower and/or mortgage broker to collect necessary documentation and act as a liaison between origination staff, underwriters, and customers.
DUTIES AND RESPONSIBILITIES
- Provide administrative/clerical, marketing, communication and relationship management, and processing support to Loan Officer which allow them more time to originate and generate new business
- Work closely with LO agents and pre-approved customers to obtain status of home-buying process and purchase offers
- Maintain effective communication with agents and customers to obtain timely receipt of loan packages, executed Agreement of Sale, and all trailing loan documents
- Organize and maintain database of current loan pipeline and track loan status as well as appraisal, loan conditions and closing deadlines. Work closely with LO, Loan Processing, internal closing department and external title closing companies to insure loan conditions are cleared
- Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing OR Prepare and submit loan application to processing, resolve file issues, conversations with customers, vendors and referral partners.
- Coordinate, create, track and distribute marketing materials
- Send and collect 1003, disclosures and supporting documentation from customer for completion and signatures
- Perform other duties as necessary
QUALIFICATIONS
- Previous mortgage loan officer assistant or processor experience required. Reverse Mortgage experience a plus.
- Bilingual preferred
- Must have familiarity with Non-QM/Expanded Mortgage Products
- Maintain education with regulatory and industry standards and requirements
- Must have the product knowledge and understanding of the Reverse Mortgage Business to provide an exceptional customer experience and support to your team
- Ability to communicate effectively both verbally and written
- Strong customer service/ presentation skills
- Highly Self-Motivated and proactive
- Strong business acumen
- Ability to problem solve and define the root issues
- Excellent computer skills and working knowledge of MS Office products
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