Job Description

MY EYELAB IS HIRING FOR THEIR LOCATION IN CUMMING, GA

Website: www.myeyelab.com

SUMMARY

Innovative, contemporary, and fresh. My Eyelab’s cutting-edge, technological experience makes finding the perfect eyewear fun to explore and fun to wear. Carrying designer brands and using computer-automated machinery since 2013 to craft seamless fits every time.

VISION: Easy Eyecare MISSION: Fast, Friendly, and Affordable VALUES: Honest Service, Fair Commerce, Your friend in the eyecare business MANTRA: Everyone Buys, Everyone Leaves Happy

JOB DESCRIPTION

DUTIES & RESPONSIBILITIES

Brand Managers leverage the My Eyelab brand and “sales process” to grow sales, increase profitability, and maintain high-quality customer service standards at their location. The Brand Manager will create a selling environment focused on customer service and achieving business results. Brand Managers are responsible for driving the overall controllable contributions of their location. Brand Managers are the selling leaders and are required to achieve and exceed personal and store sales goals.

Over 50% of the Brand Manager’s time is spent managing the operations of the store, training, and coaching associates, in addition to directing the work of the Sales and Doctor’s office.

KEY ACCOUNTABILITIES

• Lead talent acquisition: Direct recruiting. Build a partnership with the Franchise. Interview, hire and promote outstanding associates.
• Ensure proper scheduling of doctors and complete OD Calendar within compliance while creating a strong partnership with professional services.
• Effectively schedule retail associates as per the needs of the business.
• Train and develop sales associates while utilizing the My Eyelab Sales Process, enforcing compliance with Company standards, and executing My Eyelab’s training programs.
• Develop and strengthen associates via weekly Goal Setting & Review (GS&R) meetings.
• Compliance of scheduled training for all associates, including self.
• Discipline and/or terminate associates when necessary.
• Ensure all communication from the retail Support Center is effectively communicated to all associates within your location (SAP, WAR, etc.).
• Communicate effectively with the Support Center to coordinate any facility and maintenance issues.
• Provide quality product merchandising by complying with inventory count schedules, maintaining and organizing back stock, and requesting necessary products for business needs to maximize sales.
• Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving the desired goals.
• Delegate tasks to accomplish objectives through others.
• Work cross-functionally with Franchisee, Field Executives, and Franchise Support to drive brand objectives and strategies, accomplished via the PAR (Performance Accelerator Review form).
• Encourage self and associates to adhere to the Company Mission Statement, Code of Excellence, and Company Mantra.

KEY REQUIREMENTS

• High school diploma or equivalent
• Optical Experience
• Managerial Experience
• Driver’s License
• 1+ years of retail sales experience within a specialty environment
• Additional Language is a plus (Spanish)
• Highly resourceful, flexible, and able to solve problems in a timely manner.
• Utilize resources to eliminate roadblocks and drive process improvement.
• Must be detailed oriented and results-oriented.
• Excellent verbal and written communication skills
• Strong interpersonal and influencing skills
• Strong analytical skills with an understanding of retail business, demands, and needs.
• Ability to work in a fast-paced, often-changing environment.

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Company Description

We are Leaders in Eye Care My Eyelab first opened its doors in 2013 serving the Jacksonville community in Florida. Its fresh, contemporary look and technology-based experience make finding the perfect eyewear fun. Since 2016, My Eyelab has led the optical industry in ocular telehealth by leveraging our proprietary innovative software technology to provide patients with a state-of-the-art eye exam that is safe, reliable, and affordable. At My Eyelab, we design our own frames and work directly with eyewear manufacturers to pass significant savings on to you. We carry unique styles and designer brands with over 2,000 frames to choose from for Women, Men’s, and Kids, including all the top contact brands. We use the latest technology and computer automated machinery in our optical lab. Our lab technicians cut, polish, and grind lenses to customize every pair. The lenses are assembled and mounted into the frames the customer has chosen. The glasses then receive a quality assurance check before being delivered to the store, ready for customer pick-up. Our customers are our top priority. My Eyelab’s knowledgeable and friendly team is dedicated to helping you find your perfect fit and guiding you through the process for the best experience. We are continually expanding our locations to provide our convenient services near you. Keep an eye out for a new My Eyelab store in your area! Vision We believe in modernizing the eye care experience for all people. Mission Making eye care easy. Values I Integrity We see integrity as building a foundation of trust with our customers, employees, and stakeholders by communicating honestly, ensuring consistency, and delivering on our commitments. C Collaboration We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas. A Accountability We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results. R Respect We see respect as prioritizing human relationships, being present, connecting with transparency and empathy. E Empowerment We see empowerment as making purpose driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.