Customer Service Rep Part Time
We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.
This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and the juggling multiple office priorities.
We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks. We are experiencing unprecedented demand for our services, and our office is growing. We're looking for Part-Time Customer Service Reps with minimal experience but must be friendly and computer literate. Due to substantial customer contact, a clear voice with strong communication skills is a requirement. This is a Part-Time position, with more potential hours as the office grows or to cover hours for our Full-Time CSR. Opportunity too, with second company owned by owner, at same location, for additional administrative hours if desired.
At Mr. Handyman, we do quality work in nice homes and commercial buildings, and we need experienced, motivated, and organized staff members who can work directly with our customers to successfully complete current projects and open doors to future projects. To be considered for this position, you must:
Be highly organized and detail-oriented
Be able to be friendly at all times on the phone
Computer experience with Microsoft Office including Outlook and Excel (basic to intermediate)
Working knowledge of iPad for texting and communication
CRM experience a preferred, but willing to train candidates with computer experience
Must be a self-starter and punctual
Pass a background and drug screen before being hired
Must be flexible and be able to prioritize
Skills/ Requirements Job duties include, but are not limited to:
Answer phone and schedule appointments
Check email and voice mail for messages and return calls
Review schedule for day/week
Communicate and review jobs with service technicians
Make appointment confirmation calls
Make follow-up calls
We use Microsoft Office, so a working knowledge of Word and Excel is a requirement
Must be able to work Monday-Thursday 7:30-12:30
Notice
Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.