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Client Service Representative

MyoFit Clinic

Client Service Representative

Chardon, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Job Summary

    If you have a passion for helping people and want to make a positive impact on patients' while providing a smooth scheduling process MyoFit is has the job for you! We are in need of someone who has excellent skills in phone etiquette, interpersonal and communication, performing under pressure and multi task, close attention to detail, organization, flexibility, typing and data entry, time management, and critical thinking. Other helpful skills would be knowledge of insurances and medical terminology.

    Responsibilities

    Receive inbound calls

    Identify the reason for the patients call, collect pertinent information, and schedule

    Greet and Check patients in and out

    Use best practices to develop rapport and build relationships with patients

    Collect payments

    Assist with necessary paperwork

    Communicate any issues with appropriate staff

    Fulfill any other duties as needed within your office

    Qualifications

    Previous experience in a setting similar to the role is preferred

    Comfortable using computers and customer service skills

    Excellent phone and verbal communication skills

    Understanding of active listening techniques

    Ability to work well under pressure

    Highly organized with the ability to prioritize projects and manage time effectively