Coordinator, Mythical Society (Fan Community / Fan Club)
Job Description
Position: The Coordinator will work full-time under the Mythical Society Producer, who oversees all aspects of the Society’s content, digital product (website and app surfaces), and product offerings/benefits. Applicants should have extensive experience with all social media platforms and digital video; further experience with Memberful, Patreon, Discord, livestreamed video, and Wordpress publishing are a significant plus. Candidates must also have moderate experience in photo and video editing using the Adobe Creative Suite, and a desire to learn more.
RESPONSIBILITIES:
Copywriting for blog posts, emails, social posts, and paid advertisements.
Posting / uploading photos, video, metadata, and comments, all with an eye for detail and quality assurance
Assisting in the design/creation of graphics, thumbnails, and short video clips for membership and social platforms
Maintaining content / activation calendars and trackers
Coordinating assets and release dates with members of other teams including production, marketing, merchandise, and brand
Monitoring and moderating a Discord server and interacting with members of the Society subscription community, plus moderating chats during exclusive quarterly livestreams
Monitoring social channels for sentiment and reacting to fan feedback.
Reviewing video episodes for quality assurance
Organizing and leading user-generated-content activations to build community and boost brand awareness
Tracking KPIs weekly to develop analytics know-how
Assisting members/customers via email, Discord, and in website comments
Developing and maintaining a customer support / FAQ responses guide.
Referring customer service concerns raised on Discord and social media to appropriate contacts.
REQUIREMENTS & QUALIFICATIONS:
At least 1 year of work experience in digital media
Excellent writing skills and attention to detail
4-year college degree
Required to work in-office in Los Angeles once deemed safe to return
Fluency in GSuite and typical office software
Some experience with Adobe CS
All-consuming passion for Internet culture and fandom
Company Description
Mythical is an Internet-first entertainment studio led by YouTube creators Rhett & Link. The company’s owned & operated YouTube channels have amassed 75 million subscribers and 25 billion lifetime views, and its combined following on Instagram, Facebook, Twitch, Snap, TikTok, and Twitter exceeds 45 million. Rhett & Link host the Internet’s most popular daily show, Good Mythical Morning, now in its 8th year, which enjoys viewership comparable to the largest TV talk shows. In 2019, Mythical completed the first significant M&A transaction in the YouTube space by acquiring the Smosh comedy brand -- one of Internet media’s largest and longest-running enterprises -- and returned it quickly to profitability. In 2020, Mythical broadened its portfolio further by launching the culinary content brand Mythical Kitchen. Across its core video business and ancillaries including podcasting, DTC apparel and grooming products, live touring, book publishing, branded content, and a subscription fan club, Mythical employs nearly 100 people. The company is entirely independent and self-financed.