Job Description

The NALC Health Benefit Plan in Ashburn, Virginia is hiring (10) entry level Customer Service Representatives/Claims Processing Analysts. We offer an extensive hands-on training and guided on-the job training to ensure you have the tools to succeed. This position requires employees to work in the office location.

RESPONSIBILITIES:

• Handle incoming calls to assist network providers with questions on eligibility and confirmation of benefits

QUALIFICATIONS

• 1+ years in customer service, preferably in the medical or insurance field
• Excellent communication skills both written and verbal
• High level of computer literacy, Microsoft Office experience a must
• High commitment to customer service with high levels of empathy and understanding
• Friendly, confident, self-motivated team player
• Must have a minimum High School Education or GED

PLEASE NOTE: IN ORDER TO BE CONSIDERED FOR THIS POSITION, CANDIDATES MUST TAKE AND PASS THE 3 SHORT ASSESSMENTS.

COPY AND PASTE THE LINK BELOW TO TAKE THE ASSESSMENTS.

HTTPS://ONLINE.TESTGENIUS.COM/APPLICATION/USER-REGISTRATION.HTML?NALC-ENTRY%20LEVEL

Applicants must also pass a background and drug screening and be vaccinated for Covid-19.