Job Description

JOB DESCRIPTION:

Are you looking for a great opportunity to gain NAPA Know How?  Join the winning team at your locally owned Gillee’s Auto Truck & Marine, Inc. NAPA AUTO PARTS Store!

NAPA AUTO PARTS Counter Salespeople are the backbone of our business, delivering excellent customer service and knowledge to our long standing customers.  Our Know How is the reason our customers continue to come back, and we depend on our Counter Sales team to exemplify our commitment to quality and service.

PRIMARY RESPONSIBILITIES INCLUDE:

• Provide exceptional customer service to all store customers

• Assist both retail and wholesale customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering

• Handle cash, credit card, and other purchasing transactions

• Operate the store point of sale system (TAMS) to search for parts and customer accounts, and to invoice and pull orders

• Pull and prepare inventory orders for customer pick up or delivery

• Operate the electronic and paper cataloging system to retrieve up to date parts information

• Effectively communicate features, benefits, and warranty policy information to customers

• Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.

SPECIFIC JOB DUTIES:

• Implement appropriate sales practices.
• Practice effective communications.
• Demonstrate ability to sell product features and benefits.
• Demonstrate ability to understand customers’ needs – have related sales knowledge.
• Achieve personal sales and profit quotas.
• Demonstrate knowledge of current sales promotions and ability to process consumer rebates and customer registrations.
• Understand and properly handle Core and defect processing.
• Report any problems immediately to management.
• Practice asset security/loss prevention controls.
• Check in store stock orders.
• Report all overages/shortages/damaged merchandise.
• Assist in displaying, pricing, and stocking of merchandise.
• Share responsibility for store maintenance and cleanliness.
• Participate in training when offered.
• Take initiative to find things to do.
• Work with others as a team.

TAKE PRIDE IN YOURSELF, THE JOB YOU DO, AND THE COMPANY YOU WORK FOR.

We are proud of our NAPA team and ready to share the Know How!  Apply to start your career with your locally owned NAPA AUTO PARTS store today. 

Qualifications

High School Diploma or GED

Clean NYS Drivers License

ASE Certification is a plus

Previous auto/truck parts experience preferred but not required

Additional Information

Interested applicants can forward a resume to: Gillee's Auto Truck & Marine, Inc. 4316 County Hwy. 11 Cooperstown, NY 13326  c/o Don Berry... or call / text 315-783-5950.