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Manager, Shared Services

NBCUniversal

Manager, Shared Services

Universal City, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Manages the development, coordination and execution of all Food & Beverage new programs, special events and marketing initiatives. Works closely with the Director & Area Manager to ensure timely execution of events, coordinates interactions within revenue operations and serves as the liaison between Food Operations, Marketing and Vendor relations.

    • Project management of all new restaurant openings in Food.
    • Project management of all special, seasonal & shoulder events.
    • Management of visual merchandising, creative design development for menus & signage, and Planograms.
    • Create and maintain project management tracker and calendar and ensure project completion according to timeline & budget.
    • Develop, coordinate, communicate and execute all Food & Beverage new product rollouts for CityWalk.
    • Partner and coordinate with all food partners (culinary, sourcing, Wh, IT, Finance, Tech Services) to execute projects or product rollout and ensure necessary infrastructure support.
    • Produce creative solutions for issues that may arise & coordinate project completions for special, seasonal & shoulder events, food projects and product rollouts.
    • Prepares for projects by doing benchmarking & comparable research.
    • Brainstorms and mocks up ideas & solutions for projects, product rollout and special, seasonal & shoulder events.
    • Manage ongoing competitive research focusing on local competitors, compiling benchmark data and providing recommendations for pricing and product offering.
    • Communication liaison to operators for all support initiatives.
    • Provides creative design, guidance and development of Food Planograms for Operator guidance.
    • Direct and schedule all food photography and manage vendor relationships.
    • Prepares & host visual presentations for Food Management, including Neighborhood events.
    • Manage Shared Services database that stores project trackers and design assets.
    • Prioritizes, manages & accomplishes multiple projects simultaneously.
    • Perform other duties as assigned.
  • Qualifications

    Qualifications

    Basic Requirements:

    • Bachelor’s degree from a four-year college or university in Business Management or similar .
    • Combination of 3-5 years Education and or experience in a management, leadership and projects; or equivalent combination of education and experience.
    • Advanced proficiency in Smartsheets, Excel, and PowerPoint & Keynotes.

    Desired Characteristics:

    • Ability to achieve results through the flawless execution of strategies and objectives.
    • Excellent management skills while working under tight and fast track deadlines.
    • Team leadership and results in leading multiple direct reports.
    • A strong passion for delivering the highest quality results.
    • Proven ability to work independently, identify and communicate creative solutions to challenges, maintain a strong focus on business priorities and be persistent in follow-through.
    • Ability to effectively communicate across all lines of business, and with all levels of management.
    • Excellent verbal and written communication, interpersonal, organizational & multi-tasking skills.
    • Strong organizational and planning skills.
    • Ability to deal well with ambiguity and constant change in a high paced environment.

    Additional Requirements:

    • Required On-Site : This position is required to be performed full-time from an NBCUniversal-designated worksite.

    This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000.00-$90,000.00 (bonus eligible)

    Additional Information

    NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

    If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.