Job Description

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us. The Process Governance Coordinator, reporting to the Manager, Process Governance, will serve as a supporting member of a team who identifies and executes data-driven process improvements related to NBCUniversal’s content supply chain. In addition to asset-level problem solving, the Coordinator will aide in analyzing and proposing thoughtful operational changes based on insights gained from content defect data tracking and Studio Supply revenue trends; partnering with Studio Fulfillment, Media Operations, Content Research, Content Management, Enterprise Product and Finance.   

• Track, investigate & reconcile content-related rejections including redelivery of media to end destination 
• Extract and analyze metrics to support workflow improvements 
• Provide billing team with extracts of completed deliveries throughout the month for various lines of business 
• Assist with preparing PowerPoint presentations to communicate content trends and revenue insights to management, stakeholders, and broader groups across NBC 
• Metrics assessment and maintenance of standard operating procedures and trainings 
• Identify patterns, recommend and implement timely solutions with appropriate parties throughout the supply chain
• All other duties as assigned

Qualifications

• BA/BS in Business Administration or other relevant field, or equivalent work experience
• 1+ year experience in digital media or broadcast/entertainment operations
• 1+ year experience directly managing client or account relationships
• Ability to adapt to changing priorities and requirements, including the ability to multi-task and juggle many competing priorities and deadlines
• Successfully able to manage a high volume of emails while maintaining timely responsiveness
• Highly developed communication and oral presentation skills
• Intellectually curious, passionate about solving complex problems
• Previous data management skills  
• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
• Must be willing to work in Centennial, CO or Universal City, CA or NJ
• Willingness and open availability to work flexible hours
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols. Desired Characteristics
• Excellent teamwork skills, with the ability to effectively interact with all levels of management
• Proficient with Microsoft Office products: Word, Excel, PowerPoint, Outlook
• Knowledge of SharePoint, Teams, Tableau, Smartsheet a plus

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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