Job Description

Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicenter of technology, sports, news, tv, movies and more. We work hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.  

As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us.  We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.

The VOD Engineering is looking for a VOD Media Engineering Manager to grow and develop our engineering talent and build inclusive, high-performing team.

The EM will be responsible for leading, growing and managing the media engineering team. The Engineering Manager will work on all aspects of bringing the best video/audio quality and quality of experience on our streaming platform with clear objectives, responsibilities, and the right people to execute against their own roadmap.

The Engineering Manager will work closely and collaboratively with the core media engineering team, vendors and across Peacock technology to deliver the highest quality video and audio. Engineering Manager will drive technical initiatives in partnership with engineers on and across multiple teams.

WHAT THE VOD TEAM DOES

• The VOD team is responsible for the automated media pipelining delivering content to several of NBCU’s streaming platforms.
• Troubleshoots issues arising in the VOD pipeline, video, audio and subtitle issues.
• Configures encoding of video, audio and subtitles for delivery across various platforms/devices.
• Improve efficiencies in our media testing, validation and automation.
• Evaluate encoding and packaging improvements and solutions.
• Collaborates with other managers from Video engineering, Operations, player and client teams to drive innovation and improvements in video delivery.

ROLE RESPONSIBILITIES

• Lead the media engineering teams work on video/audio quality improvement, measurement and reporting
• Deliver on product roadmaps, incrementally with a high level of quality
• Drive technical initiatives in partnership with senior engineers across teams
• Provide support during production issues.
• Work closely with vendors to provide requirements for new feature, improving functionality and bugs.
• Constantly search for improvements in process, improve software delivery and operational processes
• Grow the team by attracting diverse talent that can push technical boundaries and where individuals recognize that team success is more important than individual success.
• Support, coach and develop high performing engineers through regular 1:1s, continuous feedback and relationships with others
• Mentor individuals to embrace diversity and help building an inclusive and flexible workplace

Qualifications

• 3-5 years of experience leading media engineering team.
• Expertise in improving, measuring and reporting on video/audio quality.
• Expertise in streaming protocols specifically HLS and DASH
• Expertise with the Software Development Life Cycle, software-based tools and workflows.
• Strong understanding of Media Supply Chain workflows (from content ingestion to content delivery).
• Experience with web technologies, digital video workflow and operations, and digital video technology development.
• Experience in scripting and coding to support testing, especially node.js or Python a plus.
• Knowledge of cloud VOD transcode and packaging services.
• Ability to integrate into a large agile development project and manage rapid development cycles
• Being an analytic problem solver with a strong sense of autonomy, but with an open collaborative approach to getting the job done.
• Interest in promoting an inclusive team culture where engineers of diverse backgrounds can grow
• Committed to quality in every assignment, large or small
• Transparency, selflessness and authenticity

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. SALARY RANGE: $135,000 -  $190,000; BONUS AND LONG-TERM INCENTIVE ELIGIBLE

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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