Job Description

ABOUT THE ROLE: NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an  impact. This position is eligible for company sponsored benefits including: medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Colorado applicants only, wage range: $95,000 - $115,000 (not bonus eligible). NBCUniversal’s Infrastructure and Services team is looking for an Engineer with expert-level knowledge of full stack application support and SRE practices.  Our team integrates, upgrades, and supports applications within on-premises and public cloud infrastructure. We are involved in the full lifecycle, including tasks that go beyond basic setup – testing, tuning, performance optimization, and advanced troubleshooting of newly built and upgraded systems. The candidate will lead the design, integration, and ongoing maintenance of applications with a focus on platform management and site reliability.  In addition, the candidate must also collaborate with many other technical teams (e.g., AD, Network, Compute, Storage, Security, and Operations) and help drive continuous improvement initiatives for automated provisioning, application deployments, and monitoring of systems within our data centers. Areas of Responsibility

• Subject Matter Expert in full stack application support & site reliability
• Perform root cause analysis of production errors, identify issues, and develop solutions
• Assist in scoping, design, and project work estimations
• Own responsibility for the technical quality of our team’s solutions delivery; describe architecture decisions and rationales at a detailed level to both client and internal teams
• Own Continuous Integration and Continuous Delivery initiatives while working with other technical leads to define and maintain compliance with organizational standards
• Collaborate with Cyber Security and identify solutions for remediation of vulnerabilities
• Participate in 24/7 support by acting as an escalation point for production issues
• Provide mentorship and guidance to team colleagues

REQUIREMENTS:

• B.S. degree in Information Technology, Computer Science, or commensurate experience

• Must be willing to travel, infrequently, to our locations in Englewood Cliffs, NJ, Centennial, CO, & Universal City, CA

• Must have unrestricted work authorization to work in the US

• Skill Sets

• Experience with Git, Ansible, Terraform, Puppet, Chef, and Jenkins

• Familiarity with CI/CD pipelines and infrastructure as code

• Ability to integrate DevOps tools into end-to-end pipelines

• Experience with at least one or more Object Oriented Supported Languages

• Familiar with public cloud (AWS and Azure) service offerings

• Experience integrating software test automation

• Excellent understanding of OS management and features (RHEL, OEL, Windows)

• Demonstrated grounding of cybersecurity best practices, shift left thinking

• Strong written and oral communication skills

• Strong interpersonal and customer service skills

PREFERRED QUALIFICATIONS:

• Experience in a media environment preferred (broadcast or production)
• Knowledge of video transcode, encode, and decode a plus
• AWS or Azure certification strongly preferred
• Familiar with ITSM and Agile methodologies
• Experienced with ServiceNow and JIRA
• Working knowledge of Single Sign On authentication
• Skilled at making decisions and problem solving
• Ability to communicate with external customers in the resolution of support issues
• Flexible work schedule with ability to work after hours and weekends as required

Qualifications

• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment. • Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated. • Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.