Job Description

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news, and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us. NBCUniversal is seeking a Manager, On Air Operations to join a driven and highly motivated team located in Centennial, Colorado within NBCUniversal’s Technical Operations.  Technical Operations is an organization within NBCUniversal providing technical and operational services across the complete NBCUniversal content management, fulfillment, and distribution ecosystem. We ensure that each of our networks, shows and films are reliably delivered to every screen around the world 24/7/365. We manage a best-in-class operation, leading the industry with our scalable, reliable, geo-diverse operation.   The Technical Operation team in Centennial, CO manages playout and monitoring for the NBC and Telemundo Networks and NBCUniversal’s Owned Television Stations, originates and provides disaster recovery services for all NBCU cable properties.  The Manager, On Air Operations will be responsible for promoting and maintaining reliability within NBCUniversal’s Network Origination operation supporting NBC and Telemundo Broadcast. This person will manage a team of Master Control Operators responsible for channel playout and monitoring within a large multichannel operation and will be a subject matter expert in the technology, systems, and signal flow that make up the operation.      Job Duties 

• Ensure 99.999% on-air reliability for the Broadcast Networks of Telemundo and NBC
• Interface with leadership and management across the Telemundo and NBC networks for coordination of all program distribution through Dry Creek On-Air Operations 
• Hire, train, and manage a team of 24/7 Network Master Control Operators
• Lead strong partnership with engineering and automation teams to implement new technologies, resolve on-air issues, and ensure minimal on-air disruption during maintenance 
• Provide clear direction to Master Control Operators for the execution of daily operational duties and for complex programming such as sports, entertainment, and other high-profile live events 
• Serve as a subject matter expert for all on-air technologies, systems, and operational workflows 
• Manage change control procedures and maintenance priorities within the on-air operation prioritizing and maintaining on-air reliability and availability at all times 
• Partner with Sales Ops and Research to ensure the team is providing accurate and timely information 
• Coordinate with upstream broadcast operation facilities to ensure lockstep on-air execution between primary channels and disaster recovery channels 
• All other duties as assigned

Qualifications

• BA/BS in a related field
• 5+ years of experience in a master control environment
• 3+ years of experience and knowledge of the television production process, broadcast operations and/or news/sports/entertainment technical production requirements
• Proven ability to operate effectively in a fast-paced environment requiring troubleshooting and process skills, and exhibiting an ability to effectively lead, prioritize and adapt to changing scenarios
• Proven ability to effectively lead, prioritize, energize, and coach others, including during high pressure situations
• Ability to effectively manage projects and lead project teams. Previous experience managing project scope, schedule, and resources ensuring timely and efficient execution
• Excellent interpersonal skills; ability to effectively communicate/present across all levels of the organization, both verbally and in writing
• Advanced proficiency with Microsoft Office products: Word, Excel, PowerPoint, Visio, Outlook
• Self-starter that demonstrates initiative and ability to work independently with little supervision  
• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #: )
• Must be willing to work in Centennial, CO
• Must be able to work a flexible schedule including nights and/or weekends
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols if Company determines your job position requires accessing an NBCUniversal worksite.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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