Job Description The Site Reliability Engineering Manager will lead a team of Site Reliability Engineers as part of our greater SRE organization. The SRE manager will provide hands-on technical leadership and be responsible for maintaining the cloud systems utilized to operate NBC’s Direct-to-Consumer platforms. The SRE manager will provide a software-driven approach to operations, managing infrastructure as code, leveraging deployment pipelines, with a focus on automation, observability, and resiliency.   RESPONSIBILITIES

• Lead a team of Site Reliability Engineers, following agile methodologies
• Provide technical consultation to, and collaborate with product delivery teams
• Manage requirements gathering and task prioritization
• Collaborate with Site Reliability Engineers and Software Delivery teams to define and implement software deployments, monitoring, and infrastructure requirements
• Ensure platforms are highly available, resilient, fault-tolerant, performant, and observable
• Promote SRE and DevOps principles, including automation and self-service
• Ensure Service Level Objectives and Service Level Indicators are defined and measured
• Infrastructure provisioning and management
• Lead development of custom software for automation, observability, or other requirements
• Develop methodologies to safely deploy and test network and infrastructure changes, including customized tests and chaos engineering
• Ensure operational documentation, wikis, and readmes are maintained
• Troubleshooting and problem solving
• Participate in, and lead code reviews
• Mentor, and provide feedback to engineers
• Provide support for operations and delivery teams to remediate production issues as appropriate
• Build cloud-agnostic solutions that can be quickly deployed against a wide variety of cloud computing providers
• Manage a 24/7 on-call rotation

Qualifications • Bachelor’s degree in Computer Science, Information Technology, or a relevant field • Minimum three (3) years of experience managing DevOps, SRE, or software engineers • Strong written and verbal communication skills • Track record of running high-performance teams • Software development experience plus architecting and designing cloud software/platforms • Good understanding of internet protocols and cybersecurity best practices. • Experience with CDN delivery providers and concepts • Demonstrated experience with large scale 24/7 production environments • Infrastructure as code experience, preferably Terraform, Ansible • Experience with CI/CD pipelines and tools, preferably Concourse • Basic networking (Load Balancing, Routing, Security Groups, VPC, Subnetting) • Linux • Containerization experience (Docker, Kubernetes, Helm) • Experience with at least 1 major cloud platform (AWS/GCP/Azure) • Experience with monitoring tools, preferably Prometheus/Grafana • Experience with logging tools, preferably ELK, Splunk, or Loki Eligibility Requirements • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #: ) Must have unrestricted work authorization to work in the United States Must be 18 years or older Availability to travel as required • It is the policy of NBCUniversal and NBCUniversal’s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status, or other characteristics protected by law. • Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment. • Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated. • Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols. Desired Characteristics • Experience with a digital media direct-to-consumer business highly preferred. • Certification in AWS, GCP, or Azure a plus • Exceptional verbal and written communication skills, comfortable communicating with technical and non-technical colleagues and executives • Ability to understand large complex software systems and their interdependencies Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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