LIFE IS TOO SHORT TO WORK WITH JERKS. 

Come work in a positive, vibrant, and fast-moving environment with easygoing coworkers that are a pleasure to be around. We’re a unique and eclectic group of winners, nerds, and gamers who are balanced, fun, kind and thoughtful about life, right after our commitment to unparalleled member satisfaction. If you like to win every day, in a fast-moving organization, then we are looking for you. NCD is building a world-class team, helping us to become one of the fastest-growing dental and vision insurance providers in the industry. 

NCD is a leading insurance provider offering individual dental and vision plans. Our carrier partners: Nationwide, MetLife, and VSP help us deliver unparalleled agent and customer satisfaction. NCD is known for our promise of providing top notch dental and vision service and Spreading the Smile to our agents, members and employees. Our mission is to improve lives by driving better health, providing an exceptional experience, and Spreading the Smile. 

 SUMMARY: 

NCD is seeking a data-driven Operations Associate who will be responsible for supporting the operations department with the management of the day-to-day business to ensure smooth daily operations.  This person will be an integral member of our dynamic and growing team with a focus on CRM maintenance and organization, commission calculations and processing, and overall operations support. 

To be successful in this role, you need to have an intermediate Excel knowledge base.  Some of the Excel skills required are managing data and information, creating visual representation of data, filtering information, managing pivot tables, and using basic and intermediate formulas. 

In this position, you can work from home, in our Dallas office, or hybrid.  

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Process data from billing files, payment files, eligibility files, cancellation reports, hold reports, carrier payment files, and commission files. 
• Analyze and manipulate data reports including billing reports, payment files, eligibility files, cancellation reports, hold reports, carrier payment files, and commission files. 
• Identify ways to improve current Excel data processes.
• Meet regularly with CRM vendor 
• Ensure data validity  
• Other duties as assigned

 QUALIFICATIONS: 

• College degree is preferred, but not required 
• Intermediate Excel skills required 
• Experience working with CRM technologies 
• System Administration experience a plus 
• Data management  
• Detail oriented  
• Great communication skills 
• Excellent organizational & problem-solving skills

 NCD BENEFITS: 

• Company-paid health, dental, life, and disability insurance 
• 401(k) with employer match 
• Opportunity for professional development 
• On site gym 
• Work from home allowance and support 
• Positive work environment

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