Job Description

FINANCIAL AID CUSTOMER SERVICE REPRESENTATIVE

New England Tractor Trailer Training School (NETTTS) was established over 50 years ago and is a Nationally Accredited and State Licensed private career school that trains Commercial Truck Drivers and HVACR Technicians. Our Pawtucket, RI school has opportunities for an entry-level office professional to become the next part-time Financial Aid Customer Service Representative.

The team at NETTTS will help to train the right person for this position. This role is a great next step for someone looking to begin their professional career. The selected candidate will learn to meet with new students and their families to interview them and to assist them in the proper ways of completing and submitting Financial Aid applications. This results in the students receiving financial assistance to help them fund their education.

Requirements

• Pleasant, friendly and outgoing personality
• Excellent communication and interpersonal skills
• Detail oriented with working knowledge of computers
• Professional demeanor and appearance
• Prior customer service experience a plus
• High school diploma or GED
• Bi-lingual (English/Spanish) a plus

This is a part-time position and requires some evening and Saturday availability. We are an Equal Opportunity Employer (EOE).

Company Description

NETTTS has been serving students in the New England area since 1965. In the last 50 years, we’ve customized our training programs and expanded our locations to ensure the men and women of Massachusetts, Connecticut, Rhode Island and New Hampshire have access to comprehensive career training programs designed to prepare them for an entry-level position as a professionally trained truck driver. With training facilities in Massachusetts, Connecticut and Rhode Island, CDL training is never far away. Each of our facilities is operated by experienced staff using a hands-on curriculum to ensure that our students are receiving up to date and relevant training.