WHO WE ARE:

Neuropath Behavioral Healthcare (NPBHC), offers Comprehensive Youth & Family Support Services to primary caregivers of children and teens with Developmental and Intellectual Disabilities, an opportunity for rest and relief, while engaging youth in therapeutic, age-appropriate activities. Youth, ages 5-21, can participate in group and social activities to enhance their social and emotional well-being.

WHAT WE ARE LOOKING FOR:

We are looking for the best talent to work in our Therapeutic Services Office programs as a BEHAVIORAL HEALTH CLIENT SERVICES OFFICE ADMINISTRATOR. Of which you will have the opportunity to work within an incredible work environment while providing administrative services and program coordination to families throughout the region. Ensuring that our clients are receiving the services that they need. If you are passionate about helping others and making sure that services are rendered to individuals in need, please apply below.

KEY RESPONSIBILITIES:

• Understand the mission and goals of Neuropath Behavioral Healthcare and apply the company’s standards when in communication with families, clients and Behavioral Health professionals.
• Assist with the new hire recruitment process by reviewing candidate resumes and conducting phone screenings with candidates for open positions.
• Identify clients within our electronic database and determine whether our agency will have the ability to provide the services needed for the client.
• Provide timely, complete, legible, and accurate documentation of services rendered and comply with all reporting requirements.
• Assign cases to Respite technicians.
• Schedule meet and greet sessions that will take place between the technician, the client and family.
• Ensure that the services requested by parents are being provided by the technicians.
• Ensure that there is mutual comfortability between the technician and the client, and the family.
• Greet visitors into our office in a professional manner
• Ensure the safety and well-being of the clients by performing periodic calls to verify that the services are satisfactory.
• Attends in-service training as required by regulation.
• Adheres to all Agency administrative and clinical policies and procedure.
• Make professional outgoing calls and receive incoming calls in a professional manner.
• Create organized/ legible charts and submit them within a timely manner.
• Always act in a professional manner, representing yourself and Neuropath Behavioral Healthcare.

QUALIFICATIONS AND SKILLS:

• Associates Degree or equivalent.
• One or more years of experience in a community/home health services agency is strongly preferred.
• Must have outstanding interpersonal skills.
• Must have outstanding organizational skills.
• Must be willing to make professional outgoing and incoming calls.
• Must be proficient in Goggle Spreadsheet.
• Must consent to and pass a formal background check including fingerprinting.
• Bilingual (Spanish Speaking) applicants are welcome to apply!

EXPERIENCE:

• Knowledge of the Social Services for the Developmentally Disabled (Preferred but not needed).
• Providing services to children and/ or youth with developmental delays: 2 years (Preferred but not needed)
• Office work: 2-3 years.
• Knowledge of Home Health Aid staffing (Preferred but not needed)

EDUCATION:

• High School or equivalent with at least 3 years of related experience.
• Associates degree (preferred) or equivalent with at least 2 years of related experience.

BENEFITS:

• Dynamic work environment.
• Competitive Pay.
• Opportunities for professional growth.
• ONGOING TRAINING.

JOB TYPE: PART-TIME / FULL-TIME