We are a rapidly growing Furniture company seeking an outgoing, energetic, sharp-minded E-Commerce Account Manager with outstanding customer service skills and technical support abilities to help us with product listings for mass marketplaces. The ideal candidate will help optimize product listings on Lowes, Target, Wayfair, and other mediums of online sales. Research and develop strategic planning to drive higher sales volume and profitability.
Duties & Responsibilities:
Generate listings on Amazon, Target, Wayfair and other mass sale sites with descriptions and images that will accelerate product sales.
Ensure pricing, product description, product listings and images are updated.
Ability to write title, bullets, effective copy, product classifications, to positively impact natural results with Amazon’s algorithm
Monitor and analyze ASIN performance, rankings, ratings, and customer reviews.
Competitor research.
Upload and update listing images.
Provide customer service and maintenance to online customers.
Process returns and create replacements for customers.
Take photographs of merchandise and optimize using Photoshop
Will report and be under the guidance of an E-Commerce Account Manager.
Other duties as assigned
Ideal Qualifications:
2+ years of experience E-commerce
Ability to work with Adobe Photoshop
Online marketing knowledge (Amazon / eBay) similar sale sites
Strong PC skills utilizing Microsoft Office tools
Strong self-direction and initiative; willingness to take complete ownership over job activities while adjusting to quick shifts in priorities'
Experience:
Online Listing: 1 year (Preferred)
Content Writing: 1 year (Preferred)