Patient Care Coordinator

Well established Institute in Newport Beach invites you to join our team as a Patient Care Coordinator working in the front and back office. This exciting full-time opportunity offers learning and growth within the company for a caring professional who would like to develop their skills and knowledge in healthcare while making a difference in patients’ lives. If you are interested in a steady, long-term career, contact us today.

Please note that this is not a Medical Assistant position.

Positive attitude, self-motivation, and a desire for personal growth is a requirement for this position.

We are a private practice with twelve (12) doctors. We currently have five (5) staff in the department and would like to expand the team.

We offer competitive compensation packages including but not limited to the following:

Commission

Healthcare, Dental, Vision, Chiropractic

Accident, Life Term, Hospital, Critical Illness & Cancer, Disability

Paid Time Off (starting at 40 hours)

Sick Leave (24 hours each year)

Flexible Work Schedule

Paid Holidays

Retention Bonus

Retirement Contribution match 4%

Daily responsibilities include (but are not limited to):

Customer Service

Greet incoming patients and visitors

Check patient in and out

Schedule follow up appointments.

Answer phones

Flexibility

Coordinate with staff for timely care of patients

Cross-train and help with front office, scheduling, medical records and phones as needed

Participate in various projects and/or complete other tasks as assigned by management

Team player ready to help with anything needed

Organization Skills

Data entry

Maintain patient files

Clean/ maintain patient exam rooms and stock supplies

Communication Skills

Effectively communicate with practice staff and patients on a regular basis

Provide strong customer service in handling customer's inquiries regarding insurance coverage.

Document and update customer records based on phone interactions via database.

Take and relay accurate messages

Problem solving and assisting with various tasks

Sell alternative payment plans when insurance is not covered.

Assist in department's general administrative reporting duties.

Manage both outbound and inbound phone calls.

Qualifications

Education and Experience:

Minimum education equivalent to a 4-year high school diploma or GED

This in an entry-level position

Medical office experience a plus

Customer service experience a plus

Insurance knowledge a plus

Skills and Abilities:

Quick learner/ Self-starter/ Able to work independently and approach tasks with a positive attitude

Strong customer service skills

Strong computer skills

Typing 45 wpm or higher

Strong attention to detail

Must be able to work in a fast-paced environment with ability to prioritize, multi-task and think on your feet

Strong ability to identify, analyze, and solve problems

Must be punctual and reliable

eClinical and/or TIMS knowledge a plus

ACT! Pro a plus

Hours between Monday through Friday 6:00 - 6:30