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Leasing Consultant

NHE

Leasing Consultant

Columbus, OH
Part Time
Paid
  • Responsibilities

    At NHE, our Leasing Consultants are the company's first impression with potential and current residents. - they are industry professionals who: demonstrate integrity and fairness by providing caring service to those they serve (both internally and externally); and develop and maintain relationships of value that contribute to the overall success of the organization.

    NHE is looking for an experienced Leasing Consultant that is fueled by a desire to provide excellent customer service , is a team player, and someone who takes pride in their quality or work. We are looking for someone who wants to grow with the company and who has a desire to be a part of a team.

    SUMMARY:

    Responsible for all sales activities, from lead generation through close. This includes generating and handling incoming prospect traffic, touring available inventory, qualifying applicants and renewing second generation leases. Ensures the successful leasing of apartments by adhering to community policies and procedures during the application process (e.g., qualifying potential residents, verifying applications). The Leasing Consultant will play an instrumental role in nurturing the relationship with the residents throughout their residency by providing high quality customer service. Must be flexible and able to work varied schedule, including weekends and some holidays as required.

    ESSENTIAL RESPONSIBILITIES

    Demonstrate strong sales skills to both internal and external customers

    Manage the sales process from start to finish to achieve sales goals

    Find qualified leads through referrals, networking, electronic media, company supported advertisement and outreach marketing efforts

    Maintain closing ratio based upon the needs of the community

    Monitor and follow-up on pending renewal offers

    Find qualified leads through referrals, networking, company supported advertisement and outreach marketing efforts

    Answer questions and tour apartment homes to determine the needs of potential residents

    Use customer service skills to take resident requests, address resident concerns and resolve them effectively and efficiently

    Help plan, schedule, organize and communicate resident functions as needed to promote resident retention and increase resident satisfactio

    This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team.

    QUALIFICATIONS:

    High School Diploma or equivalent required.

    Six months to one year related experience and/or training; or equivalent combination of education and experience.

    Good communication skills and an ability to interact with a wide range of people.

    Leasing, sales, and/ or customer service experience is desired.

    Knowledge and comprehension of Fair Housing Laws

    KNOWLEDGE, SKILLS AND ABILITIES:

    Sales-minded individual with attention to detail

    Self-motivated with the ability to take initiative without instruction

    Able to meet/ exceed sales objectives

    Excellent communication and follow-up skills via email, text, writing and phone

    Positive attitude, strong work ethic and reliable

    Microsoft Office including Word, Excel and Outlook

    Excellent follow-up skills via email, text, writing and phone

    Positive attitude, strong work ethic, reliable and self-motivated

    Must have the ability to work with little direction maintaining confidentiality and professionalism

    Multi-task and be a team player.

    Strong communication skills with outgoing personality.

    BENEFITS: All full-time employees are eligible to participate in our benefits program that begins the first day following the first 60 days of employment. NHE pays 100% of the health insurance premium for employee only coverage. NHE offers dependent and family coverage available at a pre-tax cost to the employee. Dental Insurance, short term and long term disability, 401K, Health Savings Plan (on the high deductible health plan), EAP, and life insurance are also available as part of our benefits package.

    We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or veteran status.