Secretaries and Administrative Assistants (Except Legal, Medical, and Executive)

Skills and Requirements:

• Bilingual preferred (Creole/Spanish)

• Experience working in an office environment.

• Compelling computer and office equipment knowledge and management

• Professional and reliable.

• Independent.

• Compliance with rules, regulations, and procedures.

Responsibilities:

• Complete FL-WiSE computer program training.

• Client services coding.

• Perform check-in of existing and potential WIC participants.

• Answer inbound calls and contact clients who have missed appointments by phone or mail.

• Perform related work as required per supervisor instructions.

• Serve clients that only speak Spanish, Creole, or other languages. It may require the performance of interpreter duties (if bilingual) or the implementation of the Department’s limited English Proficiency Plan.

• Perform additional tasks as required and other interpreter duties, consistent with skill level as needed.

Additional knowledge, skills, and abilities required for the position:

• Ability to use a computer, printer, scanner, and calculator.

• Ability to use WIC program-related software and provide proof of successful completion of the WIC WiSE competency test.

• Ability to follow oral and written instructions.

• Ability to determine work priorities and ensure completion of assignments.

• Ability to communicate effectively.

• Ability to establish and maintain effective working relationships with others.

• Ability to interpret rules, regulations, policies, and procedures.

• Ability to deal effectively with a variety of people.

• Ability to resolve conflict and provide outstanding customer service.

• Answering a high volume of phone calls and rescheduling appointments.

Time Availability:

Mon - Thu from 8:00 AM to 5:30 PM

Friday from 8 AM to 12

Location: East Bradenton, FL