Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Savings bank

Training & development

Vision insurance

Wellness resources

About the Role:

MedPOINT Management is looking for a detail-oriented and driven NOA Coordinator II to join our team in Sherman Oaks, CA. In this role, you'll play a key part in supporting healthcare operations by managing Notice of Action processes with accuracy and efficiency. If you thrive in a fast-paced managed care environment and are passionate about making a difference in healthcare administration, we want to hear from you!

Responsibilities:

Process and coordinate Notices of Action (NOAs) in compliance with regulatory and health plan requirements

Review, track, and document NOA cases to ensure timely and accurate resolution

Collaborate with internal departments including utilization management, claims, and member services

Ensure adherence to DMHC, CMS, and other applicable regulatory guidelines

Respond to member and provider inquiries related to NOA determinations

Maintain accurate records and data entry within care management systems

Identify and escalate issues or trends that may impact compliance or member care

Requirements:

2+ years of experience in managed care, healthcare administration, or a related field

Familiarity with NOA processes, utilization management, or appeals and grievances

Knowledge of DMHC, CMS, and Medi-Cal/Medicare regulatory requirements preferred

Strong attention to detail and ability to manage multiple priorities under deadlines

Excellent written and verbal communication skills

Proficiency in Microsoft Office Suite and healthcare management systems

Team-oriented with strong organizational and problem-solving abilities

About Us:

MedPOINT Management is a leading Independent Physician Association (IPA) management company based in Sherman Oaks, CA, with decades of experience supporting healthcare providers across Southern California. Physicians and health plans trust MedPOINT for our commitment to quality care coordination and operational excellence. Our employees enjoy a collaborative work culture, opportunities for professional growth, and the satisfaction of contributing to meaningful healthcare outcomes every day.

Flexible work from home options available.