Benefits:

401(k)

Health insurance

Paid time off

NOC Analyst – Remote (3rd Shift)

Location: Remote – United States Schedule: 3rd Shift (Schedule subject to change) Citizenship Requirement: Must be a U.S. Citizen

We are seeking a Network Operations Center (NOC) Analyst to join our team. This individual will be responsible for monitoring network devices, platforms, and services, while ensuring high availability and performance across environments. If you’re passionate about network management and thrive in a fast-paced, 24/7 support environment, we’d love to hear from you.

Key Responsibilities:

Monitor all devices, platforms, and services in the network environment.

Manage and coordinate NOC shift coverage to ensure continuous operations.

Provide training, direction, and leadership to NOC staff.

Maintain NOC process and procedure documentation.

Resolve incidents and service requests in alignment with SLAs.

Communicate effectively regarding service-impacting incidents.

Assist with service-related projects as needed.

Analyze LANs/WANs, isolate issues, and recommend hardware/network improvements.

Modify scripts and configurations to enhance performance and efficiency.

Troubleshoot and resolve network/user issues.

Generate network resource and performance reports.

Qualifications:

Education & Experience:

Associate’s Degree in Computer Science, Information Systems, Engineering, or related field; or 2 years of college-level study in related fields.

Network administrator certification preferred (as defined by State requirements).

OR 2 additional years of specialized experience may substitute for education.

Minimum 2 years of experience in a computer-related field.

Minimum 1 year of specialized experience in:

Data communications engineering

Network administration/management

Network hardware/software analysis

Equipment installation and maintenance

Computer systems administration

Technical Skills Required:

Monitoring Tools: Experience with SolarWinds Orion or similar NMS platforms.

Networking: Understanding of TCP/IP, Ethernet, FDDI, WANs, routers, and CLI-based tools (e.g., PuTTY).

Authentication Systems: Cisco TACACS, Aruba ClearPass.

DNS: Understanding of DNS operation and implementation.

Directory Services: Microsoft Active Directory.

Protocols: SNMP, RMON.

Systems: Basic MS Office, SharePoint, Windows and other OS environments.

Service Desk Tools: Experience with systems such as Maximo or similar.

Certifications: Cisco CCNA (preferred).

Soft Skills:

Strong verbal and written communication skills.

Attention to detail and a proactive problem-solving mindset.

Ability to work independently and multitask under pressure.

Comfortable troubleshooting over the phone and in high-stress scenarios.

Willingness to learn and continuously improve.

If you are interested in this position, please send me a copy of your latest resume at irfana.reshi@Iquasar.com with the information requested below: Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not the right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you!

Availability to start a new job

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Please don’t hesitate to contact me with any questions (s) you may have. All employment is decided based on qualifications, merit, and business needs.

This is a remote position.