General Summary of Job Duties and Responsibilities : The Community Health Worker (CHW) for NOVUS Health is responsible for helping patients and their families to navigate and access community services, other resources (including Medicaid/ACA education and enrollment) and adopt healthy behaviors. In addition, the CHW will support providers and case managers through an integrated approach to care management and community outreach. As a priority, activities will promote, maintain, and improve the health of patients and their families. The CHW provides social support and informal counseling and advocates for individuals and community health needs.

** Essential job functions:**

Outreach/Community Activities Duties:

• Provide community outreach and health educational programs to targeted populations, including participation in health fairs and community events.
• Recruit/refer new patients to NOVUS Health for healthcare and other services.
• Assist in the planning and coordination of community health fairs and events.
• Assist in recruiting and coordinating outreach volunteers.
• Represent agency at community events as directed or needed.
• Serve as the liaison to local, state and national CHW organizations.

Patient Care Duties:

*Provide follow-up, basic motivational interviewing and goal setting with patients/families and provide referrals as necessary.

• Act as a patient advocate and liaison between the patient/family and community service agencies.
• Complete PrEP and STI training, may assist with PrEP navigation as needed.
• Serve as liaison between patients and pharmacy as needed.

Promotion and Marketing Duties:

• Promote NOVUS Health, particularly programs and services throughout the community.
• Assist and participate in social media and printed marketing, providing feedback or design ideas.

Health Insurance and Medicaid:

• Complete annual CMS Certified Application Counselor training and maintain Missouri Navigator License.
• Provide education about and enroll individuals into the Missouri Medicaid or Affordable Care Act plans.
• Assist uninsured patients with options including sliding fee scale.

General Duties:

• Maintain comprehensive documentation for data collection and/or reports, including recording patient encounters in EMR no later than 24 hours after contact.
• Participate in Staff meetings and other meetings as assigned.
• Exhibit excellent working relations with patients, visitors and staff.
• Effectively communicate NOVUS Health’s mission.
• Knowledgeable about community resources appropriate to needs of patients/families.
• Maintain HIPPA compliance.
• Other duties as assigned.

Education Requirements:

• High school graduate or equivalent required; Associate degree in healthcare or related field preferred.
• Successful completion of a Community Health Worker formal training program from a college or other education institution is required.
• Medical terminology and/or background preferred.