Job Description
The Pipkins Team operates under Nation Reliable Lending (NRL Mortgage) is a privately-owned, national mortgage company that has been in business for over 10 years. We are not the biggest, but we strive to be the best. We are proud to play a part in making the dream of home ownership a reality. Our growth mindset, positive culture, and history of stability are just a few things that position our company as a leader in the mortgage industry.
WHAT WE HAVE AVAILABLE:
This position is for you if you LOVE serving people and working in a fast pace environment
WHAT YOU WOULD BE DOING:
• Calling and scheduling appointment with current Realtor, Vendors, past clients, current clients, etc.
• Call and obtain conditions from borrowers and Realtors. Clear any conditions that require communication to the clients.
• Meet with clients to sign Loan Application and Disclosures.
• With new contracts, facilitate the introduction to Realtors via e-mail and facilitate a call from the
Loan Officer to ensure positive customer service for our new clients.
• Understand and research all investor guidelines and stay up to date in any and all program changes that effect the processing or originating of loans in pipeline.
• Submit complete files to processing based on Investor and/or AUS requirements to get ready for submission to Processor
• Communicate loan approval by sending pre-approval/commitment letters to all parties involved in transaction.
• Responsible for weekly status calls to all parties involved in transaction (Clients, Realtors, Builder, etc.).
• Track and manage new leads and follow up on referral business.
• Send out correspondence – Thank you cards, Closing Cost Calculators, etc.
Coordinate Closing details with Client – Final Payment, rate, Cash to Close, etc
• Solve escrow issues without involving loan officer.
• Review all closing statements, compare to signed loan estimate worksheet before signings and correct discrepancies.
• Assist Loan Processor with putting scenarios together for prospective clients (researching client scenarios with underwriting and investor guidelines).
• Assist Loan Officer with call backs to prospects that require a phone consult prior to a face to face or virtual meeting.
• Face to face meetings with clients when Loan Officer cannot attend.
• Re disclose all new loans when there is a change of circumstance.
WHAT WE NEED FROM YOU:
• The will to learn, self- motivated, love the phones, social media savvy and a forward thinker.
• Proficiency in Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and major Originating systems. Encompass experience preferred.
• Proficient with major correspondent and wholesale channels and their guidelines, including their websites and pricing engines.
• High school diploma or equivalent.
• Must have excellent verbal and written communication skills.
• Must be able to work a full time standard 40-hour work week, plus potential overtime as necessary in our professional office.
WHAT WE OFFER YOU:
• Opportunity to further a career in a competitive, fast paced growing industry where you can make a difference in people’s lives.
• Unlimited earning potential based on performance.
• Full benefits including medical, dental, vision, 401K plus match, 10 paid holidays, paid time off and more.
• Fun team atmosphere, professional development and more.