Club Manager

NSFit, Inc.

Club Manager

Woodland, CA +3 locations
Full Time
Paid
  • Responsibilities

    We are looking for a Club Manager to create exceptional experiences for our members and staff. You will be responsible for the day-to-day operations of the business, managing memberships, services and promotions, facilities, and personnel to achieve our revenue and growth goals.

    You have a passion for health and fitness and love to succeed through others. You are a process-oriented leader who gets excited about helping our members live a healthy lifestyle and meet their personal goals.

    Company Overview

    Our mission is to make our communities healthier one member at a time. So, Come and Join our NSFit Family and be one of the many that are changing lives today.

    Job Summary

    Club Managers are responsible to administer the company’s policies and procedures, provide and maintain the highest level of customer service in a high-volume retail environment through personal actions and the development of staff.

    Responsibilities

    Provide and maintain the highest level of customer service in a high-volume retail environment through personal actions and development of the staff.

    Develop and retain corporate client relationships through the sales team monthly

    Manage and maintain gym operational budget

    Oversee membership sales and promotions

    Build long-term member and vendor relationships

    Provide a high-level of customer service to all members and effectively resolve issues

    Ensure gym systems and processes are followed

    Manage the hiring, training, and scheduling of all gym staff

    Manage, monitor, and evaluate the performance of direct reports

    Enforce facility rules and regulations, ensuring facility is clean and safe

    Reviews monthly schedule of training, sales promotions, and department meetings.

    Train and mentor staff to obtain the highest level of service.

    Generate sales leads through Company-sponsored (walk-ins and TI’s) and employee sponsored (outreach and promotions)

    Maintain an acceptable level of personal production

    Qualifications

    Required to have their CPR and AED certifications

    Previous management experience

    Business operations knowledge: budgeting, P&L, revenue, inventory, and facilities maintenance

    Excellent verbal and written communication skills

    Strong customer service skills

    Industry experience preferred

    Benefits/Perks

    Fun work environment

    Free Gym Access

    Health Insurance Reimbursement

  • Locations
    Woodland, CA • Granite Bay, CA • Chico, CA • Redding, CA