Service & Warranty Manager - Residential Home Builder

Seattle, WA

Work for an established residential home builder in Seattle who has been in business for over 20 years. The company works only with the most professional architects, engineers, and designers to produce attractive and inviting homes. They also pride themselves on offering a dynamic work environment with opportunities for career growth and exceptional health benefits!

As a Service & Warranty Manager, you will work to ensure that all homes listed for sale meet quality standards. This role is pivotal in the turnover of properties to future homeowners, as well as ensuring they have a world-class customer experience in their new homes. If you are passionate about creating a great customer experience and have a background in construction, people, and team management, then this role is for you!

Company Information:

• They are a construction, consulting, and land development company in the Seattle Area.
• They specialize in single and multi-family residential homes. They build 80+ homes a year.
• Their customers include first-time home buyers, other home builders and remodelers, banks, investment groups, and individuals seeking to invest in real estate.

Leadership & Culture:

• Service & Warranty Manager will work closely with the Construction Manager.
• Open and inclusive management style with a “lead by example” style.
• You are considered the expert and provide autonomy.
• Collaborative, open culture.
• Engaged, energized team of people committed to the company’s mission.
  

Benefits & Appreciation:

• Medical, Dental, and Vision Insurance.
• Paid Holidays, Time Offs, and Sick Leave.
• 401K with matching.
• Exposure to different areas of the company and continue to build your career, and they promote from within.
  

Service & Warranty Manager Background Profile:

• Have a mix of problem-solving, maintenance/repair, and customer service skills.
• Experience managing a small team, as well as subcontractors or maintenance personnel.
• Carpentry skills.
• Strong attention to detail, especially when it comes to data entry.
• Passion for excellent customer service.
• Strong communication skills and collaborative mindset.
• Problem-solving, analytical thinking, and organizational skills.
• Experience in Property Maintenance, Real Estate, or Construction field preferred.

Compensation: $75k-$85/yr.

https://nwrecruitingpartners.com/