Job Description

POSITION SUMMARY:  The Virtual Assistant is a key member of the NYAPRS team and provides Technical and Administrative Support for our work with the National Association of Peer Supporters (N.A.P.S.).

MAJOR RESPONSIBILITIES/ACTIVITIES:  

Provide technical support to our N.A.P.S content expert and 

·      Works with our N.A.P.S. content expert to send regular communication to the listserv and to the membership using Mailchimp; including information relevant to the peer support workforce (resources, announcements).

·      Provides technical and administrative support for the N.A.P.S. conference, webinars, affinity groups, and online forums. 

·      Works with our N.A.P.S. content expert to post and publish newsletters, articles, and social media content.

PROVIDE ADMINISTRATIVE SUPPORT BY:

• Creating and publishing forms and processed using JotForm
• Utilize Microsoft Office suite and Google Workspace products 
• Communicate effectively via email (gmail), Slack, Google Voice Text and Calls, and other venues as needed
•  Supporting maintenance of the website, and assisting with member requests (these skills can be taught)
• Utilize a project management tool to track assignments and progress (Asana, Monday.com, etc.)
• Support Zoom based live webinars

REQUIREMENTS:

• Proven ability in working with Gmail, Google Docs, JotForm, MailChimp, Zoom, social media, Email Calendar Management, and Canva.
• Understanding of internet and data security.
• Facility with the following programs: Asana, Slack, Discord, social media Calendars, LinkTree (or alternative), Whova, and Google Voice.
• Ability to learn HubSpot, Zapier, and WordPress a plus.
• Ability to multi-task and manage time effectively.
• Excellent oral and written communication skills.
• Associates Degree required; Bachelors preferred. Work experience may be substituted for educational degrees.
• Lived experience with a mental health system preferred.

INTERESTED CANDIDATES SHOULD SUBMIT A COVER LETTER AND RESUME TO: NYAPRS DIRECTOR OF HUMAN RESOURCES 

194 WASHINGTON AVENUE, SUITE 400 ALBANY, NY 12210

OR EMAIL AT: LENS@NYAPRS.ORG

Company Description

The New York Association of Psychiatric Rehabilitation Services (NYAPRS) is a widely acclaimed state and national mental health change agent dedicated to advancing the recovery, rehabilitation, rights, community inclusion and dignity of people with psychiatric disabilities or diagnoses. NYAPRS pursues this mission through state and national advocacy and public education, via a comprehensive array of training and technical assistance programs and through the demonstration of the effectiveness of innovative models of peer support services. Accordingly, we act to:

• Promote the concept and practice of mental health recovery;
• Promote the widespread availability of quality recovery-centered rehabilitation and peer support services throughout New York State;
• Promote the rights of people with psychiatric disabilities in the struggle against stigma and discrimination both within the mental health system and in the larger community NYAPRS membership includes over 100 community mental health service agencies that support the efforts of tens of thousands of New Yorkers by providing a wide range of services that share a fundamental belief in the capacity for recovery, healing and independence for every individual with a psychiatric disability.