NYC Banquet Manager

Hire Society

NYC Banquet Manager

Manhattan, NY
Full Time
Paid
  • Responsibilities

    A premier and internationally recognized private event venue in Midtown Manhattan is seeking a polished and service-driven Banquet Manager to join its hospitality leadership team. This iconic destination has long been synonymous with New York City’s most distinguished celebrations, hosting high-profile corporate gatherings, weddings, and private events for influential leaders, cultural figures, and distinguished guests from around the world.

    The Banquet Manager will play an integral role in overseeing the seamless execution of private events while maintaining the highest standards of service, professionalism, and operational excellence. Working closely with senior banquet leadership, this individual will supervise service teams, coordinate event logistics, and ensure that each event is delivered flawlessly from start to finish. The ideal candidate is a proactive hospitality professional with strong leadership presence, exceptional communication and organizational skills, and a genuine passion for creating extraordinary guest experiences. This role operates within a fast-paced, event-driven environment that requires flexibility, initiative, and a collaborative mindset, with most events occurring in the evening and extending late into the night.

    This position follows an event-driven schedule aligned with the venue’s private event calendar. Standard event days typically include Fridays and Saturdays, with occasional Sunday events, and managers remain on-site through the completion of events, which commonly conclude between midnight and 2am. Schedules are provided weekly and include two days off per week, with transportation home reimbursed for shifts ending after midnight.

    Responsibilities include but are not limited to:

    • Oversee the successful execution of private events and banquets, ensuring exceptional service standards and seamless operations throughout each event
    • Review and execute Banquet Event Orders (BEOs), coordinating closely with culinary, service, and operations teams to ensure precise event execution
    • Lead pre-service briefings to communicate event details, service expectations, and operational updates to banquet staff
    • Supervise banquet service teams throughout events, ensuring professionalism, efficiency, and adherence to established service protocols
    • Anticipate guest needs, resolve service challenges promptly and discreetly, and ensure an elevated guest experience at all times
    • Maintain organization and cleanliness of banquet storage areas, equipment, and operational spaces
    • Support the training, development, and motivation of banquet staff while fostering a collaborative team environment
    • Partner with banquet leadership on operational improvements, departmental procedures, and service standards
    • Build positive relationships with returning clients and guests while helping cultivate memorable experiences for new patrons

    Requirements:

    • Strong command of English language; exceptional communication skills, both written and verbal
    • Excellent references required from both current and previous employers
    • 3+ years of banquet management or supervisory experience within a luxury hotel, private club, catering venue, or high-end events environment
    • Bachelor’s degree preferred but not required
    • Experience working with NYC Local 6 union staff strongly preferred
    • Strong leadership presence with the ability to motivate and guide service teams in high-pressure environments
    • Passion for hospitality and delivering exceptional guest experiences
    • Flexibility in scheduling with willingness to work extended hours as needed - MUST have open availability including evenings, weekends, and holidays
    • Demonstrated discretion, professionalism, and integrity working in private service environments
    • Proactive problem solver with an above and beyond attitude and service-oriented, team mindset
    • Valid U.S. driver’s license and clean driving record
    • Must be Legally authorized to work in the United States for any employer

    Compensation: $75,000 – $85,000 + Benefits and Bonus

    Annual Incentive Bonus: $7,000+

    Benefits: Comprehensive medical, dental, and vision benefits, 401(k) with company match, Transportation reimbursement for late-night shifts, Opportunities for internal growth and advancement within banquet leadership

  • Compensation
    $75,000-$85,000 per year