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Patient Safety & Risk Manager

NYU Family Health Centers

Patient Safety & Risk Manager

Brooklyn, NY
  • Responsibilities

    NYU Langone Hospital-Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. Learn more about NYU Langone Hospital - Brooklyn.

    POSITION SUMMARY: We have an exciting opportunity to join our team as a Patient Safety & Risk Manager.

    Responsible for assisting the development or maintenance of patient safety and risk management initiatives via investigation of adverse events, and implementation and monitoring of institution wide Patient Safety/Risk Management program, projects, policies and procedures in accordance with the NYS medical malpractice prevention program (PHL) applicable NYS 405 regulations, Federal Laws and JCAHO requirements. Reports to the Assistant Director and Senior Director Patient Safety Risk Management


    • Coordinates aspects of the Hospital Risk Management Program. This includes, but is not limited to, the following areas: Development, implementation and monitoring of Risk Management projects, policies and procedures.
    • Provides consultations/assistance to medical and administrative staff on legal issues and hospital policy.
    • Ensures compliance with legal and regulatory requirements, including but not limited to those regarding: Coordinating service of legal documents: Review of all Hospitals incident/occurrence reports, QA referrals, select patient complaints. NYS Department of Health/Office of Health Systems Management Patient Complaint and Article 28 (NYPORTS) process: NYS Office of Mental Health (OMH) reporting requirements: Reporting requirements of the NYS Commission of Quality of Care (CQC) for the Mentally disabled.
    • Collaborate with other departments to design methods to achieve optimal patient safety initiatives via review and trending of patient safety data.
    • Coordinates adverse event review process; including root case analysis for defined events.
    • Assists Regulatory Affairs as warranted with DOH on-site surveys, OPMC and OPD inquiries.
    • Coordinates hospital wide Failure Mode Effect Analysis (FMEA) as required annually.
    • Maintains files on Risk Management data for internal and external use.
    • Identifies issues for referral to Quality Assessment and Improvement.
    • Coordinates with other clinical and administrative departments regarding risk management issues; Available to provide direction and coordinate counsel to physician, nursing and administrative staff regarding medical-legal issues. Monitors Risk Management cases and issues. Participates in special projects and performs other related duties.
    • Reviews electronically reported events on a daily basis; investigates events that led to real or potential patient harm. Identifies trends in reported event types and address these trends with the particular unit/department leadership.
    • Maintains liaison with NYU Hospitals Office of Legal Affairs, and with outside counsel, on issues related to malpractice litigation, or potential litigation. Serves on NYU Hospitals QA&I committees, including but not limited to, Environment of Care, Pharmacy and Therapeutics Committee, all Clinical Service Lines (as needed), Departmental QA subcommittees, Patient Safety Committee, Legal Defense Committee, Quarterly CCC Claims meeting. Any other further responsibilities as are required to ensure implementation of the Risk Management Program.
    • Takes Risk Management call for the facility 24/7.
    • Provides direction and counsel regarding safety/risk issues to professional and departmental staff.
    • Assists Patient Relations with the resolution of complaints when warranted.
    • Remains objective when conducting investigations of adverse events and facilitating RCAs.
    • Performs other duties as assigned.


    • Minimum Bachelors Degree in Nursing or Health Care Administration or related experience with a Masters preferred.
    • New York State RN License preferred.
    • 5-7 Years of progressive experience in Risk Management or Quality Improvement in an Academic Hospital preferred.
    • Excellent communication and interpersonal skills required.


    • Previous experience (5-7 years) in and coordinating all aspects of risk management and QA&I program.
    • In-depth knowledge of PHLs, NYS 405 regulations, NYPORTS reporting system, JCAHO regulations and knowledge of survey process.
    • Excellent communication and interpersonal skills along with the ability to manage several activities simultaneously.

    _Qualified candidates must be able to effectively communicate with all levels of the organization. _ NYU Langone Hospital-Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Hospital- Brooklyn's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit for more information. To view the Pay Transparency Notice, please click here.

    Required Skills Required Experience