NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation's leading orthopedic and rheumatologic, specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City. The hospital is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report. Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patient's ability to function. We specialize in the following areas: Orthopedic Surgery, Rheumatology, Neurology, and Radiology. Learn more about NYU Langone Orthopedic Hospital, and interact with us on  LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

POSITION SUMMARY: We have an exciting opportunity to join our team as a Supervisor. In this role, the successful candidate provides the daily supervision of the outpatient registration functions for the Patient Financial Service Dept. as well as a matrix relationship to other patient-focused care Service Line registration sites. Coordinates such functions with other divisions of the department and for various customers, including service line leadership and medical staff. Optimizes staff performance through process redesign, policy/procedure implementation, communications, and outcome feedback. Includes professional development and empowerment of staff; management of human, fiscal and other resources to promote desired outcomes with attention to quality, efficiency and cost. Attends managerial meetings as a representative of the department, as required.

JOB RESPONSIBILITIES:

• Performs other duties as assigned.
• Ensures and advocates excellence in customer service values.
• Provides leadership through effective guidance, feedback and delegation.
• Utilizes key performance measures for continuous performance improvement efforts and managing daily operations.
• Provides orientation, training, and continuing education for all staff.
• Provides daily supervision for the registration functions.

MINIMUM QUALIFICATIONS: Bachelors degree and 2-3 years of healthcare experience, including previous supervisory experience, or equivalent combination of education and experience. Excellent communication and organization skills are required.

PREFERRED QUALIFICATIONS: Progressive supervisory experience in a large healthcare setting with responsibility for the supervision of multiple sites. Experience in transforming a diverse work team and multiple functions into a customer-centered orientation.

Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Orthopedic Hospital at NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view the NYU Langone Orthopedic Hospital at NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

Required Skills Required Experience