NYU LANGONE HEALTH is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

POSITION SUMMARY: We have an exciting opportunity to join our team as a UX User Designer. In this role, the successful candidate will be a member of the Patient Digital Experience team, you will work collaboratively with stakeholders, patients, and senior leadership to understand pain points and areas of improvement in the patient digital experience at NYU Langone. You will use human-centered design practices to understand our patients, generate analysis and recommendations, and contribute to the conception and implementation of experiences that improve the quality of patient care. You will dig into challenging, ambiguous problems within healthcare and identify UX opportunity areas by translating business, operational, and strategic needs into tangible experiences.

JOB RESPONSIBILITIES:

You will be working closely with our product managers, designers, analysts, and other key stakeholders. Your workflow will include conducting deep discovery work around problem statements, conducting user research, presenting findings, recommending solutions, and collaborating closely with the product team to iteratively implement your approved solutions.

• Work closely with product owners and UX lead to write project discovery plans.
• Conduct user research, including competitive analyses, writing surveys, conducting card sorts, conducting usability tests and user interviews, and recommending A/B tests.
• Effectively communicate research findings, conceptual ideas, and patterns to the product team and stakeholders.
• Create visualizations to communicate complex user journeys, pain points, and integrations with vendor software.
• Sketch and wireframe high-level concepts to help facilitate communication with the product owner, designers, technical leads, and stakeholders.
• Design scalable solutions that adhere to existing branding and design system. 
• Work with technical leads and product managers to determine the feasibility and development effort of designed solutions.

MINIMUM QUALIFICATIONS: To qualify you must have a Bachelors Degree with 3-5 years of experience in UI/UX design

PREFERRED QUALIFICATIONS: A self-starter that works well autonomously and with a team. Ability to analyze and visualize data as well as uncover gaps in current data. Ability to manage time wisely across projects and competing priorities, meet agreed-upon deadlines, and be accountable for work. Excellent verbal and written communication skills. Experience in working with a cross-functional team and a large-scale agile software development lifecycle.

Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $73,770.80 - $74,435.60 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

Required Skills Required Experience