NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to nyulangone.org, and interact with us on Facebook, Twitter, YouTube and Instagram.

POSITION SUMMARY: We have an exciting opportunity to join our team as an Operations Analyst. In this role, the successful candidate will report to the Manager of Professional Billing Operations. The Analyst will be responsible for coordinating quality assurance procedures, monitoring revenue cycle function performance and The Analyst will develop project plans, gather/analyze data, monitor billing metrics, address system/error work queues and facilitate meetings working closely with vendors, Central Billing Office leadership (CBO and medical center IT teams. The ideal candidate has a comprehensive understanding of professional billing revenue cycle workflows, possess strong project management skills and is capable of timely change management and excellent oral and written communication

JOB RESPONSIBILITIES:

• Actively participate in team meetings and workflow development sessions. Assist with special projects and perform other duties as assigned.
• Collaborate with CBO, FGP, vendors and internal IT teams to facilitate process improvement
• Ensure that the activities of employees are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State, and payer regulations, guidelines, and requirements.
• Document current workflows, system processes, and maintain project plans, trackers and change control documentation
• Reviews and benchmarks results to industry standards and both internal and external teams.
• Perform analysis to identify problems with denials, coding, reimbursement, and other aspects of the revenue cycle and implement changes in conjunction with leadership
• Prepare other analytical reports to identify opportunities for revenue enhancement and predictive analytics.
• Track and report employee performance to established standards.
• Perform audits on work related to standard operating procedures for key revenue cycle functions.
• Review and understand workflows and standard operating procedures related to revenue cycle functions including (but not limited to) authorizations, coding, correspondence, claims, accounts receivable, and credits.

MINIMUM QUALIFICATIONS: To qualify you must have a Associates Degree in information technology, computer science, business, healthcare administration or other related field required or equivalent experience. Requires 3+ years in a billing office or healthcare setting with prior experience of healthcare finance, operations, medical reimbursement and managed care contracts preferred. Knowledge of practice management and revenue cycle

PREFERRED QUALIFICATIONS: Strong conceptual and analytical abilities with the ability to identify issues and opportunities and be able to solve problems

• Strong verbal and written communication skills as well as excellent listening skills
• Ability to conceptualize work flow, develop plans and implement appropriate actions
• Ability to multi-task and coordinate competing priorities
• Professional demeanor

NYU Langone Florida is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view NYU Langone Florida’s EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

Required Skills Required Experience