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Project & Operations Manager - Nursing & Patient Care Services

NYU Langone

Project & Operations Manager - Nursing & Patient Care Services

New York, NY +1 location
Paid
  • Responsibilities

    NYU LANGONE HEALTH is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute¿designated cancer center, and NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to nyulangone.org, and interact with us on Facebook, Twitter, YouTube and Instagram.

    POSITION SUMMARY: We have an exciting opportunity to join our team as a Proj&Ops Mgr-Nsg&Pat Care Svcs. In this role, the successful candidate Under the direction of the Vice President, Nursing and Patient Care Services Operations and Vice President, Strategic Areas and Program Development, manages, plans, and executes budgeting, staffing, and financial performance-related activities for the Departments of Nursing and Patient Care Services at NYU Langone Health. Works to improve collaboration, communication, and implementation of sustainable labor and capital improvement projects within the hospital and supports the Departments of Nursing and Patient Care Services Operations by contributing to the development, implementation, and success of hospital-wide operational projects and initiatives.

    JOB RESPONSIBILITIES:

    • Plan and manage nursing and patient care services operations projects as determined by Vice President Nursing and Patient Care Services Operations. Assemble and maintain project plans and documentation of project progress using standardized project management tools, in accordance with NYU Langone Hospitals guidelines.
    • Manage project meetings using project plans to meet key deadlines and ensure progress on the project.
    • Monitor project progress, tracking key milestones, using Microsoft Project Professional and/or other project management tools to meet project needs.
    • Develop applicable process and outcome metrics to measure project success.
    • Coordinate project communication with impacted areas across the enterprise.
    • Support budgeting, staffing, and finance operations for the Departments of Nursing and Patient Care Services including but not limited to: a. Drafting preliminary labor budgets to meet staffing needs b. Overseeing financial reporting and analysis for the department Planning committee presentations and analysis for staffing vacancies and requests for additional staff
    • Monitor and maintain staffing requirements, variation, and projections for the Departments of Nursing and Patient Care Services operations.
    • Implement process redesigns to improve staffing efficiency.
    • Serve as subject matter expert for financial operations aspects for Nursing Leadership.
    • Act as coordinator for NASH Analytics (i.e., productivity management and budgeting software tool), which includes a. Providing technical support/assistance to users within the Department b. Maintaining manual to assist staff in data entry c. Updating tool with current budgeted costs d. Optimizing software data reporting to reflect actual operation costs within a department e. Establishing budgeted staffing models for Departments of Nursing & Patient Care Services units to monitor labor costs
    • Facilitate data requests, analyze data and develop reports that monitor and track key labor and capital spends against target.
    • Monitor and track capital equipment purchasing needs for the Department.
    • Design and complete complex analysis to inform leadership decision making regarding Departments of Nursing and Patient Care Services operations/financial performance.
    • Support Hospital Operations Project Management Office (HOPMO) as a liaison to Nursing for strategic initiatives and key projects.
    • Coordinate staffing, budgeting, and finance communication between Nursing, Operations, MCIT, and Finance.
    • Perform ad hoc data analysis to support project planning.

    MINIMUM QUALIFICATIONS:

    • Bachelors Degree with at least 3 years of experience in healthcare clinical operations or finance

    • Excellent analytical, organization and planning skills

    • Strong computer skills and knowledge of Microsoft Windows, Microsoft Office, Microsoft Project Professional, Tableau; familiarity with other databases and analytic tools a plus

    • Excellent written and oral communication skills applicable to a wide variety of audiences


       

     

    PREFERRED QUALIFICATIONS:

    Masters Degree, Project Management Institute certification, Lean Six Sigma Green Belt certification, Lean Six Sigma Black Belt certification

    Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

    Required Skills Required Experience

  • Locations
    New York, NY • New York, NY