NYU LANGONE HEALTH is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to nyulangone.org, and interact with us on Facebook, Twitter, YouTube and Instagram.

POSITION SUMMARY: We have an exciting opportunity to join our team as a Project Assistant I/II. In this role, the successful candidate is primarily responsible for updating and recording information into the project and financial systems as assigned by supervisor. Responsibilities include assignments that need to be performed on a routine, ongoing basis or one-time special projects as assigned. Training on systems/applications is provided by the department. Under the supervision of the Senior Manager, REDF Technology Systems & Operations, this role manages REDF's front end Service and Support Center, oversees the team of project assistants responsible for the systems data entry for all of REDF, manages the central redf.ps and redf.info mailbox and vendor support line. Responsible to ensure that REDF delivers excellent customer service to both REDF Unifier users, internal constituents and external vendors. Primary responsibilities include:

• Oversee daily staff activities the REDF Service and Support Center (SSC);
• Streamline operations/workflows of the SSC;
• In collaboration with management, establish additional performance metrics for the SSC (eg monitor input turnaround time of invoices for all REDF divisions, monitor redf.ps activity and track timing of task completion, monitor and track redf.info mailbox, monitor staff's queues, etc)
• Report on SSC's performance metrics routinely, ie weekly and/or monthly as specified;
• Establish protocol for REDF call center operations; monitor and ensure inquiries are addressed within specified turnaround time;
• Train staff as needed;
• Ensure documentation completeness and compliance;
• Ensure REDF policies and guidelines are adhered to by all staff;
• Ensure SSC staff represents the department appropriately to internal consituents and external vendors/parties;
• Perform additional responsibilities/special projects as needed

JOB RESPONSIBILITIES:

• Financial Systems Updates: Data entry into the REDF Financial Systems or PeopleSoft (invoices, requisitions, POs, PMRs, IOIs, journal entries, receipts and other relevant data) Capturing relevant data from PeopleSoft, E-finance or other applications and updating REDF systems accordingly (such as POs, checks and other relevant data) Updates are either done manually or through the use of queries or automated routines as instructed by supervisor.
• Assist with Data Quality Assurance, Analysis and Reporting: Perform tasks as instructed by supervisor in order to assist with the departments data quality assurance, data analysis and reporting (such as exception report trouble shooting, data verification, reconciliations, etc) Generate routine or ad-hoc reports and/or summaries as requested Maintain logs/spreadsheets of various data as requested.
• Assist with Special Projects: Perform tasks as assigned by supervisor to assist with special projects (such as vendor account reconciliation, comparison/reconciliation of various data sources, summarize findings in reports or tables as instructed by supervisor) .
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS: To qualify you must have an Associate or Bachelor's degree with a business, financial or computer concentration preferred but not required. Proficiency in MS Office, particularly excel, knowledge of MS Access preferred. Ability to multitask; strong attention to detail; self-motivation, willingness to take initiative and work as a team; good oral and written communication skills.

PREFERRED QUALIFICATIONS: None.

Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

Required Skills Required Experience