NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter , YouTube and Instagram .

Position Summary:
We have an exciting opportunity to join our team as a Support Services Assistant.

In this role, the successful candidate Performs clerical support activities for assigned areas including (not limited to) room bookings, purchase requisitions, employee newHire department orientation, computer entry record maintenance, telephone and electronic communication management. Performs and/or assists with payroll-related functions.

Job Responsibilities:

* Responds to patient, family, and visitor needs in a timely manner. Recognizes and responds to issues that may cause problems andor refers issues through proper chain of command utilizing the escalation policy. Maintains open channel of communication through intra and inter shift reporting. Utilizes appropriate communication in all interactions. Screens and handles or forwards calls appropriately.
* Performs other duties as assigned
* Supports coworkers in the daily department activities and tasks necessary for meeting customer s needs as directed. Participates in staff meetings and in-services or obtains information presented. Completes daily assignment in an organized, efficient manner. Participates in Quality Improvement activities to improve andor maintain Patient Satisfaction scores.
* Maintains sufficient levels of inventory of departmental supplies within approved budget. Maintains up to date department files for use and review. Performs routine equipment maintenance and contacts appropriate department to arrange for installationrepair of related equipment. Participates in the orientation of new employees as needed.
* Responsible for timely and accurate maintenance of the department s employee attendance data in relation to the time and attendance system. Tracks employee attendance including paid time off, unscheduled absences, tardiness, and Family and Medical Leave (FMLA). Informs department director of employee attendance issues in accordance with policy. Produces a variety of time and attendance reports including timesheets, headcount, position management etc.
* Enters accurate information in various computer databases used for tracking and booking meetings. Accurately reports pertinent information or issues to manger.

Minimum Qualifications:
To qualify you must have a High School or GED. 3 - 5 years Clerical or secretarial. Excellent communications (both oral and written), interpersonal, organizational, customer service skills. Read, write, and speak English. Basic computer and data entry skills.

Preferred Qualifications:
Associate's Degree . 3 - 5 years Clerical or secretarial inHealthcare orHospitality services. Working knowledge of automated timekeeping system.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital-Long Island is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Hospital-Long Island's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $39,878.31 - $60,206.57 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

Required Skills

Required Experience