We are looking for a motivated performer to join our Business Office team as a Collections Specialist, with an extensive knowledge of claims reimbursement and collection efforts for Workers Compensation. We are looking for a top performer with an extensive knowledge of billing, collections and reimbursement of claims processing.

This is a fast paced environment committed to producing the highest quality work for our surgery centers. An ideal candidate will be personable and courteous.

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently and interdependently with other business office staff.

Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims), working an expected number of claims per day. Knowledge of how to interpret a Workers Compensation TX Fee Schedule and claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary.

Extensive contact with insurance carriers, as well as communication with patients regarding out of pocket amounts is required. Identification of accounts that have been either under or over paid, issuing credit balance information either to the insurance carrier or the patient. All of these practices done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals.

Candidate must be a team player, and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc. Ability to manage accounts worked independently, and in a productive manner. Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients. Works well in stressful environment and in situations that demand patience. Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees. Works under stress and in situations that demand patience and tact while providing impeccable service.

Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

Required Skills

3-4 years previous HOSPITAL collections experience in Worker’s Compensation
Function as a subject matter expert (SME) for Workers Comp request

Function as a subject matter expert (SME) for the following appeals:

• Clinical
• Medical Necessity
• Authorization
• Non-Covered
• Underpayments
• BRC and TDI disputes

Required Experience

• Medical terminology.
• Ability to work independently.
• Excellent communication skills and interpersonal skills.
• Skilled in time management and prioritization of emergent situations.
• Good customer service skills, always demonstrates professionalism.
• Comfortable utilizing critical thinking skills.
• Typing 45-60 WPM. High School Diploma or equivalency.
• Proficient with Microsoft Office products.
• Experience with electronic patient information systems.
• Previous experience with Electronic Health Record system
• High School Diploma, or equivalent

3-4 years previous HOSPITAL collections experience in Worker’s Compensation
Function as a subject matter expert (SME) for Workers Comp request

Function as a subject matter expert (SME) for the following appeals:

• Clinical
• Medical Necessity
• Authorization
• Non-Covered
• Underpayments
• BRC and TDI disputes