Job Title: Medical Receptionist

Supervisor: Office Manager

Job Summary:

Naples Orthopedics is looking for an experienced medical front desk person. Experience with Health Insurance is a must.

The medical receptionist will be responsible for greeting patients and visitors, scheduling patient appointments, calling patients to remind them of appointments, collecting patient co-pays, answering and routing calls, making transactions, and keeping paperwork organized.

Primary Responsibilities:

Greeting patients, family and visitors

Answering telephone calls and direct calls to appropriate staff

Scheduling and confirming patient appointments

Receive insurance co-pay payments and post amounts paid to patient accounts

Interview patients to complete insurance and privacy forms

Compile and record medical charts, reports, and correspondence

Scan documents into electronic health records

Maintain work area in a safe, clean and orderly fashion

Attending staff meetings as required

Other duties designated by the supervisor

Skills:

Excellent communication skills

Telephone & computer proficiency

Typing skills

Scheduling patients

Customer service