Job Description

The Naples Sailing and Yacht Club, a prestigious Club in Naples, Florida, is seeking a full-time Receptionist & Member Services Assistant who will enthusiastically greet our members and guests and assist them with their needs. In this role you would be interacting with members and guests in-person, on the phone and by email. Some of the services provided would include answering questions on Club policies, events and activities and directing them to the appropriate individuals who can assist them. The Assistant will have a full-time schedule, Monday thru Friday.

Qualifications, Abilities and Experience:

• Exceptional interpersonal, customer service and communication skills
• Organized and professional
• Ability to act with a sense of urgency and be calm under pressure
• Familiarity of phone systems with multiple lines and functions in answering, retrieving voicemail messages and routing calls
• Proficient in the use of Microsoft Office, specifically Outlook, Word, Publisher, and Excel
• Ability to retain names and Club information and respond to members by name and inform them of Club events and activities
• Familiarity of the club industry is helpful

The Naples Sailing and Yacht Club provides its staff with a comprehensive benefits program that includes medical, dental, vision, short-term and long-term disability, and life insurance coverage. You may also participate in the Club's 401k retirement program that offers a generous matching contribution with no vesting requirements.

If you are interested in joining a Club where you will contribute to the Club's commitment to excellence and exceptional service to members and guests.