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Remote Call Center Representative

Narrate

Remote Call Center Representative

Costa Mesa, CA
Full Time
Paid
  • Responsibilities

    MEET NARRATE:

    Narrate is an early-stage call center startup with eager clients, lots of orders to fulfill, and an abundant amount of leads to contact. We pride ourselves on being a dynamic and fun place to work. We like to laugh. We like you to laugh. The whole world should be laughing (ideally with us and not as us). We believe in doing the right thing simply for the sake of doing the right thing. Although some of us like to do the “left thing” and that's great too!

    We believe the call center world is changing. Why shouldn't you work in your own home with a salary, benefits and commission? You're responsible right!?! Why not pick your own schedule once you meet expectations? Why not see a movie in the middle of a Wednesday where Simba's dad dies in the first 10 minutes and then he must find his way to becoming a man (lion) all on his own? I'm not crying! You are.

    Narrate helps our client tell their story through conversations over the phone. What is your story? How can we help tell it? Do you want to grow your career? Do you want to have a flex schedule from home and finish your education? Whatever you are trying to accomplish, we want to be a part of it.

    LOCATION: Work from home - must be based in Southern California

    PAY RATE: $14 per hour + commission

    SCHEDULE: 8 AM to 5 PM, Monday - Friday

    WHAT YOU'LL DO:

    • Make outbound calls to consumers using a dialer / CRM.
    • Qualify consumers to confirm requirements are met
    • Meet individual and team sales goals
    • Follow scripting to ensure compliance
    • Record responses and call outcomes in dialer / CRM

    WHO YOU ARE:

    • You like to talk: Outstanding verbal communication skills
    • You got Grit: Resiliency and ability to professionally handle rejection and upset customers
    • You can sell an Eskimo Ice: Previous sales and/or customer service experience required
    • You've Been Down this Road Before: Previous outbound call center experience preferred
    • You are your own Personal Life Coach: Self-discipline and time management skills to successfully work from home

    WHAT YOU'LL NEED: 

    • A quiet, distraction-free workspace, preferably behind a closed door
    • Cat5/6 grade ethernet cabled network connection
    • Intel Core i5 7th Gen or AMD FX-4300 equivalent
    • Windows 10 and above minimum of 8GB RAM or Mac OSX 10.10 or higher with 8GB RAM
    • USB cabled headset with built-in echo cancellation technology
    • Webcam

    WHAT WE OFFER:

    • Hourly base + bonus/commission
    • Work from home
    • No weekends
    • Full time shifts
    • Flexible schedule opportunities
    • Paid training
    • Advancement opportunities
    • Paid time off
    • Medical, dental, vision insurance
    • Fun, virtual team environment
    • We have been told that when you work here the sun shines brighter and the sky seems bluer**

    **there is no scientific study to prove this but we are pretty sure it's just true.