NASHBIRD is a locally owned Nashville Style Hot Chicken counter service restaurant and bar with locations in OKC, Edmond, Norman, and Midwest City.
We are an inclusive, supportive, respectful, hardworking, and fun group of people that love serving others and making people happy!
We are deeply committed to providing the best customer service and Hot Chicken in the industry.
Our work environment includes:
Modern restaurant setting
On-the-job training
Fun, inclusive, respectful, and collaborative environment
We are looking for a Shift Leader to oversee operations and workers during scheduled shifts.
The Shift Leader responsibilities include leading your team to provide excellent customer service, making sure you are staffed on your shift, solving last-minute team member call-ins using our on-call program, managing cash, resolving conflicts with guests, checking inventory, and making sure all equipment is in working condition.
Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you.
Must love to serve others and make people happy while working in a team environment.
Responsibilities: Provide direction and feedback to workers during shifts Handle last-minute absences Train and coach new employees Inspect equipment and communicate the need for repairs or replacements to management Balance and maintain cash drawers Ensure health and safety standards are followed Address customer and employee complaints Resolve conflicts between workers Foster and maintain a positive work environment
Skills: Proven experience as a Shift Leader or relevant managerial role Knowledge of the industry and relevant health and safety regulations Commitment to excellent service Working well within a team Leadership skills and ability to make decisions fast Strong problem-solving aptitude Ability to stand for long periods High school diploma is preferred Must be 21 and have or able to attain ABLE liquor server license