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Historic Home Guide

Nashville Zoo, Inc.

Historic Home Guide

Nashville, TN
Part Time
Paid
  • Responsibilities

    Description: Nashville Zoo is seeking an upbeat and positive individual with an outgoing personality to join our team of interpreters. Interpreters give guided tours of the Historic Croft Home and Grassmere Historic Farm to zoo guests of all ages. Interpreters educate zoo guests on the history of the home and land, and how it relates to the Nashville Zoo. Interpreters may assist during special events, member nights, and other occasions; some evening work may be required. Interpreters perform light cleaning of the home, outbuildings, furnishings, and artifacts; will give specialized tours of the grounds, including but not limited to outbuilding tours, tours about the enslaved population, Artifact Encounters and storytelling; and other duties as assigned. Position will work March through October.

    Duties and Responsibilities:

    Give guided tours of the Croft Home; tours follow a scripted outline that must be memorized

    Educate the zoo’s visitors about the home, families that lived there, the land, and how it all relates to the Nashville Zoo

    Give guided specialized tours as required

    Interact with guests and present information on collection pieces during regular ‘Artifact Encounters’ talks to small groups

    Perform daily light cleaning of the floors, furnishings and artifacts in the home and outbuildings following approved museum standards and methods for cleaning

    Assist in special events (Boo at the Zoo, Member Nights, Military Appreciation Day, Croft Christmas tours, etc.)

    Other duties as assigned

    Skills and Requirements:

    Must be team-oriented and work well with others

    Must have excellent oral communication skills

    Must have excellent customer services skills

    Must have a desire to work with all ages, from children to adults

    Ability to follow written and oral instructions

    Ability to give guided tours without direct supervision

    Ability to be flexible and adapt tours to multiple age groups and audience types

    Ability to stand and walk, including up and down stairs, and outdoors in a variety of weather conditions, for extended periods

    Ability to lift a minimum of 25 lbs

    Ability to respond to emergency situations calmly, following established protocols

    18 years of age or older, high school graduate or GED

    College coursework in public history, museum studies, oral interpretation, or education strongly preferred

    Customer service experience or experience interacting with the public required

    Prior to hire, the successful candidate MUST:

    Submit to a criminal background check and drug screen

    Provide proof of a negative TB test

    Provide proof of a valid driver’s license

    Special Notes:

    Nashville Zoo is an Equal Opportunity Employer and a Drug Free Workplace

    You will be contacted via email regarding the status of your application. No phone calls, please.