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Customer Service Analyst

National Computing Group

Customer Service Analyst

Akron, OH
Full Time
Paid
  • Responsibilities

    Job Description

    JOB ID: 7537

     

    This position will perform daily invoice functions such as: creating invoices, researching and fixing billing errors, and performing general administrative duties. Looking for individuals that can interface with internal and external customers in a clear and pleasant way, possesses excellent verbal and written communication skills, can make quick and accurate math calculations, and can multitask. Seeking candidates with two+ years of experience in a clerical or customer service setting. Prior experience with invoicing and basic accounting knowledge is preferred. QUALIFICATIONS: Level II: BA/BS degree in: Business, Finance, Accounting, Economics, Engineering, or related discipline required. Minimum of 2-7 years of professional experience is required. Knowledge of Microsoft Office tools, including Excel, PowerPoint, Access, and Word

    • Demonstrate a questioning attitude to learn, produce results, and develop relationships (based on proficiency level above)
    • Knowledge of basic research techniques
    • Desire to continue to learn and grow and deliver results (based on proficiency level above)
    • Display analytical abilities, including problem solving and decision making (based on proficiency level above)
    • Deliver quality, accurate work within established deadlines (based on proficiency level above)
    • Basic communication skills; ability to work in a team environment
    • Time management skills.