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Organizational Specialist, #052020C4O (One-Year Temp)

Eastern Municipal Water District

Organizational Specialist, #052020C4O (One-Year Temp)

National
Full Time
Paid
  • Responsibilities

    CLOSING DATE/TIME: OPEN UNTIL FILLED

    Under general supervision (Information Systems Engineer I ) or direction (Information Systems Engineer II ), provides professional analytical support to District technology programs in diverse capacities ranging from responses to complex user-support problems to technology system development, implementation, and administration; monitors systems to ensure performance and reliability standards are met; collaborates with team members to integrate systems across multiple operating platforms and technologies; performs specialized duties in support of an assigned technology program area; and performs related duties as assigned.

    The following job duties are applicable to this recruitment:

    1.Documenting and tracking firmware, operating system, software versions and patch level details for all District technology assets. 2.Assisting the Cybersecurity Engineer in performing significant research and reviewing forums, news sites, information sharing organizations to learn of threats as early as possible. 3.Together with the Cybersecurity Engineer, helping to assess the impact and criticality of published vulnerabilities to determine if action is necessary. 4.Together with the Cybersecurity Engineer, proactively scanning District network environments to update asset inventory and identify rogue devices. 5.Developing and following a standardized process for regular patch evaluation, testing, deployment planning, communication, and execution, generally in coordination with other staff and/or vendors, for the following systems:

    • Office computing systems and network equipment
    • Security camera systems
    • Access control systems
    • Operational technology computing systems and network equipment
    • Payment card systems
    • Voice radio computing systems and network equipment
    • Network-connected printers, scanners, copiers
    • Network-connected monitoring and management interfaces
    • Network-managed Uninterruptable Power Supply (UPS) units
    • Building mechanical controls computers

    Required Skills

    Positions at the Information Systems Engineer I level may exercise some of these knowledge and abilities statements in a learning capacity.

    KNOWLEDGE OF:

    • Principles, methods, and techniques in the design and operation of information systems in assigned technology area which may include, but is not limited to, infrastructure, network, communications, database, or system control.
    • Methods and techniques of troubleshooting systems and devices in assigned technology area.
    • Methods and techniques of installing, configuring, administering, and monitoring a diverse range of physical and virtual systems.
    • Methods and techniques of evaluating system effectiveness and responding accordingly.
    • Security and monitoring devices, and procedures necessary to maintain the integrity and security of data in networked systems.
    • Principles and practices of systems analysis and design for the development and management of assigned technology systems.
    • Change management principles and practices.
    • Principles, practices, and methods of network architecture, design, and administration, including connectivity, protocols, interfaces, and security measures.
    • Methods of managing and administering server-based operating systems.
    • Principles and practices of database design, administration, and functionality.
    • Principles, methods, protocols, and techniques in the design, installation, and operation of data, voice, and video communications systems, networks, equipment, devices, and cabling.
    • Federal, state, and local laws, codes, and regulations in assigned areas of responsibility.
    • Standard programming languages and utilities similar to those used by the District.
    • District and mandated safety rules, regulations, and protocols.
    • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff.
    • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
    • Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

    ABILITY TO:

    • Provide professional level support to systems in assigned technology areas.
    • Troubleshoot a diverse range of systems hardware and software and make or recommend modifications.
    • Install, configure, maintain, and administer networked systems hardware and software including servers.
    • Monitor systems performance and recommend changes to optimize system reliability and availability.
    • Performs database management and administration tasks including tuning, storage, and backup and recovery measures.
    • Develop and implement security measures in assigned technology area.
    • Configure, maintain, and manage data and voice communication networks and infrastructure to achieve optimal technical performance and user support.
    • Analyze and define user requirements and recommend efficient, cost-effective hardware, software, and network/communication solutions.
    • Conduct comprehensive research in a diverse range of technology topics.
    • Conduct analysis and feasibility studies; analyze complex problems, evaluate alternatives, and make sound recommendations.
    • Apply critical thinking techniques for a broad range of situations.
    • Prepare clear, concise, and accurate documentation, user guides, reports of work performed, and other written materials.
    • Use modern, state-of-the-art precision and diagnostic instruments, computers, and specialized software to test, calibrate, and diagnose complex telecommunication systems, devices, and equipment.
    • Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
    • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
    • Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
    • Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
    • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

     

    Required Experience

    Any combination of experience and education that provides the required knowledge and abilities is qualifying, along with the specific licenses/certifications as outlined below:

    EXPERIENCE:

    • Information Systems Engineer I (): Two (2) years of professional experience in supporting an information systems program in assigned technology area.
    •  Information Systems Engineer II (): Four (4) years of progressively responsible professional experience in supporting an information systems program in assigned technology area.

    EDUCATION:

    • Information Systems Engineer I/II (): Equivalent to a bachelor’s degree from an accredited college or university with major coursework in information technology, computer science, or a closely related field.

    LICENSES/CERTIFICATIONS:

    • A valid California driver’s license and the ability to maintain insurability under the District’s Vehicle Insurance Policy.
    • Microsoft certifications may be required in certain assigned areas.
    • Oracle certifications may be required in certain assigned areas.
    • Cisco certifications are required in certain assigned areas.

     

  • Qualifications

    Positions at the Information Systems Engineer I level may exercise some of these knowledge and abilities statements in a learning capacity.

    KNOWLEDGE OF:

    • Principles, methods, and techniques in the design and operation of information systems in assigned technology area which may include, but is not limited to, infrastructure, network, communications, database, or system control.
    • Methods and techniques of troubleshooting systems and devices in assigned technology area.
    • Methods and techniques of installing, configuring, administering, and monitoring a diverse range of physical and virtual systems.
    • Methods and techniques of evaluating system effectiveness and responding accordingly.
    • Security and monitoring devices, and procedures necessary to maintain the integrity and security of data in networked systems.
    • Principles and practices of systems analysis and design for the development and management of assigned technology systems.
    • Change management principles and practices.
    • Principles, practices, and methods of network architecture, design, and administration, including connectivity, protocols, interfaces, and security measures.
    • Methods of managing and administering server-based operating systems.
    • Principles and practices of database design, administration, and functionality.
    • Principles, methods, protocols, and techniques in the design, installation, and operation of data, voice, and video communications systems, networks, equipment, devices, and cabling.
    • Federal, state, and local laws, codes, and regulations in assigned areas of responsibility.
    • Standard programming languages and utilities similar to those used by the District.
    • District and mandated safety rules, regulations, and protocols.
    • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff.
    • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
    • Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

    ABILITY TO:

    • Provide professional level support to systems in assigned technology areas.
    • Troubleshoot a diverse range of systems hardware and software and make or recommend modifications.
    • Install, configure, maintain, and administer networked systems hardware and software including servers.
    • Monitor systems performance and recommend changes to optimize system reliability and availability.
    • Performs database management and administration tasks including tuning, storage, and backup and recovery measures.
    • Develop and implement security measures in assigned technology area.
    • Configure, maintain, and manage data and voice communication networks and infrastructure to achieve optimal technical performance and user support.
    • Analyze and define user requirements and recommend efficient, cost-effective hardware, software, and network/communication solutions.
    • Conduct comprehensive research in a diverse range of technology topics.
    • Conduct analysis and feasibility studies; analyze complex problems, evaluate alternatives, and make sound recommendations.
    • Apply critical thinking techniques for a broad range of situations.
    • Prepare clear, concise, and accurate documentation, user guides, reports of work performed, and other written materials.
    • Use modern, state-of-the-art precision and diagnostic instruments, computers, and specialized software to test, calibrate, and diagnose complex telecommunication systems, devices, and equipment.
    • Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
    • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
    • Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
    • Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
    • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.