CLOSING DATE & TIME: AUGUST 11, 2021 AT 4:00PM PACIFIC TIME
Under general supervision (Business Systems Analyst I) or direction (Business Systems Analyst II), performs a diverse range of analytical and coordinative duties in the development of technology solutions and analytic reporting for optimizing District business processes; serves as primary client interface in evaluating the business process and recommending solutions; conducts feasibility studies to identify most cost-effective and efficient solutions; provides ongoing professional support to assigned business system modules; collaborates with internal staff or external third-party software vendors in project design and implementation; and performs related duties as assigned.
Required Skills
Knowledge of:
- Operational relationships between application development, database management, and components of technology infrastructure.
- Methods and techniques of eliciting information from business case owners to identify and analyze business processes.
- Methods and techniques of transforming business processes into software solutions.
- Techniques for developing project specifications and documentations.
- Methods and techniques of evaluating third-party software for modification to customized application specifications.
- Methods and techniques of troubleshooting, diagnosing, and resolving applications performance or reliability issues.
- Principles and practices of developing and maintaining technical documentation, files, and records.
- Computer programming principles, techniques, and procedures for business and technical system applications.
- Design principles and systems development methodologies to ensure efficient operation and maintenance.
- Standard programming languages and utilities similar to those used by the District.
- Standard software development tools and utilities.
- Accounting, statistical, business, and office procedures commonly supported by system applications.
- Change management principles and practices.
- District and mandated safety rules, regulations, and protocols.
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff.
- The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
- Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Ability to:
- Work collaboratively with department clients to identify technology solutions to business process efficiencies.
- Provide professional support in the delivery of technology solutions.
- Research, identify, and recommend cost-effective technology solutions to business process improvements and efficiencies by preparing feasibility studies and cost-benefit analyses.
- Document process work flows and prepare project technical documentation.
- Conduct comprehensive research on a diverse range of technology topics.
- Analyze proposals and provide recommendations on the technical aspects of vendor submissions.
- Evaluate the effectiveness of new technology in meeting the needs of the client.
- Plan and conduct user training.
- Understand and apply user systems specifications in performing systems evaluation, design, and programming.
- Complete project responsibilities and assignments efficiently and in accordance with District quality standards.
- Prepare clear and concise program documentation, user procedures, reports of work performed, and other written materials.
- Understand, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed.
- Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
- Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
- Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
- Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Required Experience
Any combination of experience and education that provides the required knowledge and abilities is qualifying, along with the specific licenses/certifications as outlined below:
Business Systems Analyst I: Two (2) years of experience providing professional analytical support to business-process automation projects.
Business Systems Analyst II: Four (4) years of progressively responsible experience providing professional analytical support to business-process automation projects, or two (2) years as a Business Systems Analyst I with the District.
PREVIOUS EXPERIENCE WITH ORACLE BUSINESS INTELLIGENCE OR COGNOS ANALYTICS IS DESIRED.
Education:
- Business Systems Analyst I/II: Equivalent to a bachelor’s degree from an accredited college or university with major coursework in information technology, computer science, business administration, accounting, or a closely related field.
Licenses/Certifications:
- A valid California driver’s license and the ability to maintain insurability under the District’s Vehicle Insurance Policy.