National Field Service Engineer - In Vitro Diagnostics & Lab Technology

WilsonHCG

National Field Service Engineer - In Vitro Diagnostics & Lab Technology

Madison, WI
Full Time
Paid
  • Responsibilities

    One of the Global leaders of In Vitro Diagnostics & Lab Technology continues to expand - with a new opening in the Wisconsin market for a National FSE. 

    This organization - it's people, culture & partners - continues to be one of the premiere long-term career homes for the right individual looking for better.

    Overview

    The Field Service Engineer installs, maintains, and repairs complex equipment at customer sites across the United States. This role ensures systems operate at peak performance while delivering exceptional technical support and customer service.

    Key Responsibilities

    • Install and commission systems at customer locations

    • Perform preventative maintenance and troubleshooting

    • Diagnose and repair mechanical, electrical, and software issues

    • Provide on-site customer training and technical support

    • Document service activities and system performance

    • Collaborate with engineering and support teams to resolve technical issues

    Travel

    • 60–80% domestic travel required

    Qualifications

    • Bachelor’s degree in Engineering or related technical field preferred

    • 3+ years of field service, technical support, or equipment maintenance experience

    • Strong troubleshooting skills across mechanical, electrical, and software systems

    • Ability to work independently in customer-facing environments

    Preferred Experience

    • Analytical instruments, laboratory equipment, medical devices, or industrial systems

    • Experience in regulated or highly technical environments

     

    Reach out to learn more about this opening or others in the Lab Tech & Medical Diagnostics industry!

    dalton.britt@wilsonhr.com

    919-535-4102